Reviews (53)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 24, 2020

I was searching for something like this and it works perfect. I requested a feature not included on the last versions and they add it on a couple of days. Really nice app and awesome support!

Medi Support
Belgium
About 1 month using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

Edited April 28, 2020

Excellent customer service and developer support so far. I’ve been in touch regarding a setup requirement for my store and our unique business requirements. The advance reorder team is very responsive and dedicated to finding and completing solutions for their customers.

Update: The Advance Reorder team has continued to provide an incredible app. Our customers love the convenience and easy functionality! I've been very impressed with their support's fast response time. This app is very good, it is a low monthly cost and provides real value. It Instantly helped increase our sales.

Dallas Prep Kitchen
United States
About 1 month using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

January 16, 2024

Fantastic service helped me set up the app with them putting all the effort in. App works well and am really pleased with it so far.

Thank You

Mobile Pet Foods
United Kingdom
28 days using the app
Identixweb Limited replied January 29, 2024

Thank you so much for your kind words about our fantastic service!
➝ We are thrilled to hear that our team went above and beyond to assist you in setting up the app.
➝ It's great to know that the app is working smoothly and that you are genuinely pleased with its performance thus far.
➝ We truly value your feedback and look forward to continuing to provide you with exceptional service.

July 15, 2019

This app has helped and still helping our customers to save the time to order again the same product they have bought previously.
No more waste time for finding the same product over the thousands of the products and then order. :-)
Thank you for this great app.!!!

Feather & Bone
Hong Kong SAR
26 days using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

February 27, 2024

Thanks for the patience with the phone call - we were able to get the program working very nicely and quickly. Thanks again!

FULL OCTAVE COFFEE
United States
20 days using the app
Identixweb Limited replied March 11, 2024

Thank you for your feedback.

Edited July 6, 2023

Wow Super fast customer service and it looks awesome on the account page. I struggled to install the app and they had it done in mins. Highly recommend They made some adjustment and wow really works great. One week later and need help with a new theme and they where on it

Huckle Bee Farms LLC
United States
15 days using the app
Identixweb Limited replied June 28, 2023

Thank you 🙏🏻🙇🏼‍♂️ for the fantastic review! 🥰😍
We're thrilled to hear that our customer service provided super fast support and that the app looks awesome on your account page. We're glad we could assist you quickly with the installation, and the adjustments made have resulted in a great working experience. 🎊🎊
We appreciate your recommendation and are here to help whenever you need us! 👏🏻🙌🏻

January 28, 2021

Reached out and asked for help with the mobile responsiveness of the pop-up and Binal helped get it set up correctly.
Good customer support - recommend.

Lunker City
United States
13 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

April 19, 2019

I was wanted to configure this app on my website and tried my self by following the instructions are shown in the FAQ. Unfortunately, my bad luck because I'm not well with coding. So I went to the support team and asked them for configuration. They did it very fast.

Indigo Tea Co.
United States
9 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

March 7, 2019

Great app! I was worried when it does not work for some reason and get in touch with the tech support team. They looked into my issue on the same day and resolved it quickly. What I most liked in this app is their live support chat option.

Janitorial Superstore
United States
8 days using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

Edited May 26, 2022

Again great help in solving a minor problem very quickly. Goo d job guys and keep up the good work. Rob Paramount Wines

Paramount Beers & Wines Ltd
United Kingdom
8 days using the app
Identixweb Limited replied May 24, 2022

Thank you Robert for your kind words!!! The support team is always available to help you with your queries...🥰