Reviews (53)

Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 10, 2019

This app really delivers on its promise. Easy to set up and provides so much value by allowing customers to repeat their orders in three clicks. Very useful in crowded marketplaces like my own where customers often procrastinate. Moreover, the software team really takes feedback seriously, we have a custom checkout implementation and asked for an adjustment to avoid going straight to Shopify checkout missing important information we use to set up the order; these guys evaluated it and updated the app in a matter of hours. Really amazing guys, thanks and keep it up!

Puromenu
Spain
3 days using the app
Identixweb Limited replied April 2, 2021

We really appreciate the time you took to write such a detailed review! Thank you very much!

September 5, 2018

Feature-rich and indeed a very useful app. Above all, an excellent team support. Thank you!

Watanutaugusta
United States
1 day using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

November 24, 2020

Works well to add reorder functionality. Installation was quick but does require a simple theme code edit.

Celebrate Vitamins
United States
1 day using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

October 14, 2019

We have been a Shopify merchant for 8+ years and rely heavily on our 3rd party app developers. We installed "Repeat Order" recently needing to find ways to make the ordering process easier for our customers. The app has done what we expected. We had to work with the support team to get some early issues resolved and they were good to work with. Would have like to have live chat as a support option, but email did get the job done.

Ryobi Press Parts
United States
26 days using the app
Identixweb Limited replied April 2, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 20, 2023

I canot fault the service from Hemadri. I had some issues setting up the app and her tech team sorted everything out for me.

Arcstrading
United Kingdom
About 24 hours using the app
Identixweb Limited replied July 21, 2023

Thank you 🙏🏻 for your lovely 😍🥰 review and your appreciation of our service. 🙇🏼‍♂️
➝ We are glad that Hemadri and our tech team were able to assist you with the app setup and resolve your issues. 🎊🎊
➝ We value your feedback and your satisfaction. 😊
Please feel free to contact us anytime if you need further support or guidance. We are always here for you. 🙇🏼‍♂️🙌🏻

August 29, 2019

For $5 a month to make it easy for my repeat purchasers, yes please! Their tech support was top notch as well.

On Target Living
United States
About 17 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

Edited April 26, 2019

I've tried to install the app but couldn't get it to work. However, I contacted the support and asked them if they would install the app for me - which they were only too happy to do. Result...a brilliant reordering system is now fully functional in my customers' account area.

UPDATE: A WEEK LATER THIS APP CAUSED MAJOR ISSUES WITH MY NAVIGATION MENU, STOPPED IT WORKING AND ISSUES WITH SCROLLING UP AND DOWN MY SITE TOO! SO ADVISED BY SHOPIFY TO DELETE! DONE.

FURTHER UPDATE. I'll get back in touch with the app developers in a couple of days and see if we can reinstall - see how it goes as I really did like the app (it was my favourite actually).

Gala Wildlife
United Kingdom
14 days using the app
Identixweb Limited replied April 19, 2019

Hi there,

We are extremely sorry for the inconvenience you had with our app.

We had contacted you regarding the issue you were faced with this app, but we didn't get any response from your end. We also have experienced that you have removed our app from your website. We are requesting you to please give us a chance to correct our mistakes and make this app run again on your website as it was running before.

Thanks

February 27, 2019

So far this app seems good and the developer was extremely helpful at installing the code to get it to work the way I need it. Thanks.

Happy Tummies Pty Ltd
Australia
About 2 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

February 23, 2024

App is working fine, support was good. Many thanks to Maynank for our special customization.

fidelis.dog
Germany
About 2 hours using the app
Identixweb Limited replied March 11, 2024

Hello, thank you for your positive review and rating.
➝ We are glad to hear that our app is working fine for you and that you are satisfied with our support.
➝ We appreciate your gratitude to Mayank for your special customization.
➝ We are always here to help you with any questions or issues. Thank you for choosing us.

October 16, 2019

Just installed the app and the support is just great - few minor bugs caused due to my theme, solved instantly.

Bark
Israel
About 2 hours using the app
Identixweb Limited replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!