Reviews (34)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited July 15, 2023

This is literally the first time I've had to leave a poor review anywhere, but in this case, it is well deserved. Think twice before investing in this app!

TL;DR:

This app may offer enticing functionality, but beware - it comes with poor support and is not a simple plug-and-play solution. After changing ownership, the app's support services deteriorated drastically. They failed to address our ...

Seven Potions
United Kingdom
Over 2 years using the app
ShopKeeper replied July 15, 2023

We're so sorry to hear you aren't having luck using our app on your store. We strive to work with every one of our customers to ensure they are able to successfully see the ...

November 21, 2023

Great App, been using it for last 2 years.
Support is also very good and prompt .

One thing I would like to suggest the developers is to improve the User Interface
its currently not that user friendly. For e.g. you cannot search products by SKU which I think is very important when you have a large inventory.

Lotus Arts de Vivre
United States
Over 2 years using the app
January 20, 2021

We are using this app for multi currency and localization. It's been a great app so far doing exactly what we need it to do. Alex the dev helped us implement everything we needed. He is super fast in replying and cooperating. I think this has been the best app customer service I've ever encountered. Thank you Alex for all your help!

Luglife.com
United States
About 1 month using the app
November 3, 2021

If you have multiple location this app is a must. Alex went above and beyond to get this to work exactly the way we need. A+ service!

Everything Keto
Canada
23 days using the app
Edited March 15, 2022

The app is working well despite the fact that it needs few teaks from the support team, who is quite supportive and responsive. I will test it out for a couple of weeks and hopefully keep it running in the long term :)

Kulture Home Decor
Singapore
15 days using the app
December 6, 2023

The app works wonders and the support team is always there to help! Since I am new to the app, I figured out how to set up everything and things were smooth. But then I came across some things that weren't exactly functioning properly. Surely there was something that I've missed, so I reached out to their support and I kid you not, they work fast and are very communicative to solve any issues you ...

CATALO
Hong Kong SAR
12 days using the app
December 18, 2020

WOW! If i could rate this app, and the developers more than 5 stars I absolutely would!! This app, and the team at e-dimensionz level of support far exceeds expectation, more that I would ever imagine. Alex has been incredible and has helped with configuration as well as going above and beyond to ensure everything is working efficiently. Any time I have needed help or faced any problems, Alex is ...

tweakmeonline
Australia
9 days using the app
December 19, 2020

I used this app to work around the disappointing shortfall of Shopify when you are using multiple warehouses to store and fulfill orders. It required additional help from the developer to function for my custom requirements, but I am happy to say it is a functional workaround. I can honestly say I have been using Shopify for 5 years and Alex is the most committed developer to his apps I have ...

Elemental Formulations
United States
9 days using the app
April 8, 2022

The customer support on this app is unreal! I was struggling with getting this set up, even with an agency, so I contacted the support team and Devon took our website through every part of installation and got it working as it should. I am so grateful that I now have a seamless website for both my US and Australian customers! Quick to respond, pleasant to deal with and nothing seemed too much ...

EcoCubs
Australia
6 days using the app
May 13, 2021

the app is amazing in so many ways, its helps any store manager to hide a certain product from a specific country that you want to sell the rest of your products with it at the same country range. it helps you show the currency per country. and some more. its reasonable and works perfectly, above all there customer service is fast and they work always on finishing your concern with satisfaction. ...

Pacific Oaks Homes
Egypt
6 days using the app