Reviews (52)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 1, 2022

Great product - We wanted this to allow us to add in extra descriptions and videos for a bunch of the products. Support is also lightening fast!

thetechgeeks-nz
New Zealand
About 1 hour using the app
October 26, 2020

They helped fix the app on my theme! Super fast and responsive - and of course, the app itself is BEAUTIFUL!

JUSU
Canada
September 15, 2024

Customer service is perfect besides app features.

VerseVogue
France
1 day using the app
September 2, 2024

The support service during the application installation process was very good. They answered my questions and helped me until the application was working correctly

BuyNacaro
Colombia
4 days using the app
July 5, 2024

Vraiment un très bon support client très réactif

O R F I T O
Côte d’Ivoire
About 4 hours using the app
May 26, 2024

The App app has streamlined our product presentation, making it easier for customers to find relevant information.

CIRCUIT CITY
United States
4 days using the app
April 12, 2024

This app's customer service is really good. They helped me effortlessly integrate accordion descriptions into my website, solving a problem I was struggling with. Their responsive and knowledgeable support team made the process a breeze. I highly recommend this app for anyone needing reliable assistance and seamless accordion description integration.

Luminescence
India
About 22 hours using the app
April 5, 2024

I had a few questions regarding installing the app and they replied immediately. Very kind and supportive!

App is 100% worth it.

Edelrudel Manufaktur
Germany
About 17 hours using the app
March 5, 2024

Excelente aplicación y el mejor servicio al cliente. Recomendada 100%

Variedadx
Colombia
About 6 hours using the app
December 17, 2023

Excelente Grande Gratitude

AestheticGrind
Norway
About 6 hours using the app
November 26, 2023

The support team is excellent.

Jay Shop
United States
About 18 hours using the app
October 31, 2023

Excellent product, the support team are also very knowledgeable!

Soothesanctuary
Australia
1 day using the app
October 22, 2023

This app is a breeze to use, with user-friendly navigation and straightforward product pages. When it comes to customer support, it's truly exceptional! I had many questions, and the assistance I received was not only swift but also remarkably informative, providing valuable insights that expanded my knowledge. I highly recommend, support is A+A+A+A+A+A+A+ !!!

All Season Paws
United States
4 days using the app
October 17, 2023

Customer support is amazing

Engrave Art Creations
United States
7 days using the app
October 14, 2023

I was never able to install this application on the Shopify theme I chose, it was a total waste of time.

WOMOOM
United States
24 minutes using the app
September 7, 2023

Great product. But the customer support team is the real star! Quick, competent, very precise and so friendly. GREAT JOB!

HYPERION NUTRITION
Germany
1 day using the app
August 18, 2023

The app helps to organize your store product descriptions easily. I would suggest you use it if you want a more professional look to your overall site. You do have to pay for the app indefinitely, and you will lose all your work if you uninstall it but I would still go for it because one hopes the increased revenue from a refined website will pay for the app itself.

Deep Inspired Living
Canada
9 months using the app
August 14, 2023

Easy app to navigate, keeps product pages simple and easy for the user to understand.

And as for the support, I have never seen anything quite like it, I had a few questions and was super fast, detailed and gave me some insights on a few areas so learnt something new.

10/10

WODz
Ireland
13 days using the app
July 9, 2023

I love the support team, big respect Also the app is very successful I also got an extremely fast email reply on some coding edits I was looking for.

Guide For Grow
Morocco
4 days using the app
Edited December 22, 2022

Absolutely wonderful product. What classifies this product to be Excellent is the super-responsive support you get when you ask for help. Totally floored by the response time and the detailed walk-through for me to learn and help myself.

If you aren't using Advanced Product Descriptions by AppHQ, then you should certainly consider it and install it. Not only is the product page practical, but it also looks refreshing as well.

Two thumbs up!

Zorganique
Australia
3 months using the app
December 12, 2022

Very handy app and helpful support. Would use again! The app works great at extending the debut theme product page.

Magwatch
Canada
1 day using the app
October 28, 2022

Very nice app! It made our product page looks way better! We would definitely recommend this to others who need quick website improvements.

Good Stems
United States
3 days using the app
October 3, 2022

I needed a user-friendly way to produce various product description layouts which can be styled to suit my website. I tried coding this myself, but getting the look I needed was becoming very difficult. This app is so easy to use and allowed me to get the product description accordion / drop-down I was looking for. I also got an extremely fast email reply on some coding edits I was looking for.

3DPawTraits
United Kingdom
4 days using the app
App HQ Pte. Ltd. replied October 3, 2022

Hey 3DPawTraits,
Thanks so much for taking some time to leave us a review - it really does mean the world to us!
We're so pleased to be able to help your business.
Warm regards,
Richard
Customer Success

August 30, 2022

Diese App ist einfach das beste für deinen Shopify Shop. Die Produktreiter ergeben eine klare Struktur bei deinen Artikelseiten. Die Kauflaune der
Kunden erhöhen sich, der Shop wirkt sehr professionell dadurch.
Der Service ist klasse, es gibt sofort Hilfe und Mithilfe bei der Einrichtung. und Betrieb der App.
www.geschenkebedruckt.de

Geschenkebedruckt.de dein Shop für personalisierte Produkte
Germany
5 days using the app
App HQ Pte. Ltd. replied August 30, 2022

Hey Geschenkebedruckt.de
Thank you so much for taking the time to review our app!
We're thrilled to be able to help your business :)
Warm regards,
Richard
Customer Success

May 14, 2022

I have lingering codes from this app that is disrupting my website. I can raise the stars once it's removed, but it's been a hassle in the meantime! Please remove all lingering codes ASAP!

MEMORY LANE CANDLE CO.
United States
2 months using the app
App HQ Pte. Ltd. replied May 18, 2022

Hey Memory Lane Candle,
I'm sorry to read of the disruption to your business, however I would like to confirm that our team has now successfully removed all code used by APD from your theme.
Again, our apologies for any inconvenience, and we wish you all the very best in your business.
Warm regards,
Richard

March 17, 2022

Advanced Product Descriptions is not only a very functional, easy to use, and helpful app, but their customer support team is also amazing. They are responsive, helpful, and quick. I definitely recommend this app.

Hydration Forever
United States
1 day using the app
App HQ Pte. Ltd. replied March 20, 2022

Hey Hydration Forever,
Thanks so much for taking the time to review our app and support team - it means the world to us!
Warm regards,
Richard
Customer Success

June 30, 2021

FANTASTIC APPLICATION THAT I RECOMMEND TO EVERYONE WHO WANTS TO HAVE A PROFESSIONAL AND COMPLETE SHOP!

Kamand Italie
Italy
8 days using the app
May 5, 2021

The app is absolutely perfect and the customer service is second to none. Had a query they dealt with and within hours it was solved.

TotalFloor
United Kingdom
9 months using the app
April 21, 2021

Ran into some issues but customer support quickly resolved it for me. Amazing app, definitely recommend!

Wellness Flag
Japan
1 day using the app
April 7, 2021

Fast, reliable staffs which will have you build a clean & tidy Product Page. 100% recommend to those who are looking for a "clean & efficient" Product page design for your store <3

P4SKIN
Canada
About 18 hours using the app
February 12, 2021

Amazing customer service! great app!! müşteri hizmetleri çok hızlı ve yardımsever! ücretini hakeden bir uygulama. kesinlikle tavsiye ediyorum!

Valteri.co
Türkiye
5 months using the app
January 21, 2021

Really good app and amazing costumer service, the app itself is really easy and has a lot of customizations!

WestStorm
Israel
6 days using the app
January 2, 2021

This app is awesome! It provides a clean look to all product pages and very customizable. When the code didn't auto-load on a complex theme, Support had it installed and working within the day!

Boost Hub Store
United States
13 days using the app
December 9, 2020

This app is exactly what we were looking for to elevate our product descriptions. We had a little hiccup at first. I reached out to support, and the problem was fixed in less than 30 minutes. I would definitely recommend for function and service!

b.minton
United States
About 4 hours using the app
November 16, 2020

I am very happy with this app and advanced description for the products. Very easy to use . Support is perfect. Thank you for this app.

Potaniq
Czechia
About 23 hours using the app
Edited October 24, 2020

Great app that helps me add more important information right at the product page for customers. Fantastic support, helped with a different location within an hour of downloading the app. How support should be. Great user interface too. Recommended!

Luccardo Italian Treats
United Kingdom
About 4 hours using the app
September 26, 2020

Great app that fulfills my needs and also great quick support! very satisfied. I definitely recommend!

Wavi Hair
Iceland
3 months using the app
September 13, 2020

We love how minimal and easy to use this is! Works well with the site code and we're sticking to it! <3

Sahi Hai Store
India
1 day using the app
September 13, 2020

Great app. Has a great range of styles to choose from and really does the job great. Also the support was fast and competent when I had a request. All in all highly recommended app!

Milo Print
Germany
1 day using the app
September 2, 2020

Great support ! Very nice app and they were very fast when I needed help to setup :) Thanks again guys

REGULA
France
2 months using the app
August 28, 2020

¡WOW! What a great app, it works perfectly. and the support even better, I´m on the free version and Robert helps me out ASAP. Thank you so much.

haztu.biz
Mexico
About 1 month using the app
August 27, 2020

I have been trying to use the app but when I change the product description, it doesn't change on the website or my products Shopify tab. Tried to get support but didn't work either.

Debut New York
United States
About 1 month using the app
App HQ Pte. Ltd. replied August 27, 2020

This reviews not really fair, it was written 1 hour after the support request. Unfortunately I'm are unable to answer every support request instantaneously. I pride myself on great support and usually respond within a couple hours. If you look below there's dozens of reviews about the great support received.

Some themes require manual installation. When I went to check the customers he already got it working using the easy to follow manual installation instructions.

August 26, 2020

Really awesome app! Definitely a great tool to organize descriptions and make the page look professional. And even better customer support. Shout out to Robert Klein for going above and beyond his duty to fix the issue I had at hand.

The Petted Pet
Oman
29 days using the app
August 23, 2020

Very cool and easy to use App! Products with longer descriptions can be categorised and gives a clean overview and nice User Experience to your customers. Our customers are appreciating the new look and feel. We had some questions (about handling with other apps, no bugs :-)) and Robert was very professional, fast answering and solved it. Try it :-) Thanks, Stefan

Supergsund
Germany
7 days using the app
Edited August 18, 2020

The best free description app on the market. Its very easy to install and to setup and looks very professional. Thanks for that nice free(!) tool!

SEIG Robotics
Germany
38 minutes using the app
August 12, 2020

Amazing app and even better support - does exactly what you need it to! Robert was so prompt and super helpful. Highly recommend for long descriptions.

Nikau Store
Australia
27 days using the app
August 6, 2020

This is one of the best apps iv'e ever used. Not only that but the customer service was amazing, Robert helped we out through various problems and was very informative and professional. Highly recommended!

Green Power E-bikes
Canada
About 2 months using the app
July 31, 2020

Great support! Very friendly and helpful. The app is also easy to use, setup and has a good UI. Would recommend!

NordPrint
Sweden
3 months using the app
July 15, 2020

Amazing App and an even better support team. I needed some help moving my ATC around and they responded right away and got it done within an hour. Great support!

Itty-Bitty-Infant
United States
About 1 month using the app
July 5, 2020

Robert is super helpful and responsive. I emailed him with some issues I had getting the app installed to fit specifically to my theme, and he responded and fixed the issue in literal minutes. Great service and app, highly recommended!

Salado Outdoors
United States
1 day using the app
June 29, 2020

This app is a fantastic feature for having better product descriptions. Had a couple of questions and changes needing done and the founder Robert was super helpful and quick to respond.

A1 Fight Gear
United Kingdom
About 7 hours using the app
June 29, 2020

This app is really useful. If you don’t know actually how to code and you need to create a better product description then you should definitely download Advanced Product Description. It’s actually pretty cheap and comes with several personalizations. It’s also super easy to install and will convert much more then common shopify description section.

Also, if you have any problem with installing (our store has a personalized theme and the auto installer struggled a bit) you can write to the support team and they will make it work for you in a while! I think it was the best customer support experience in my life! My buddy and I were pretty impressed by how fast the answer back.

Thanks Robert, great job!!

Escape.
Italy
9 days using the app