Reviews (272)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping scenarios, including multi-box and oversized items. It allows for shipping rule customization, free shipping offers on specific products, and integration with non-Shopify carriers. The customer service is praised for its quick response and problem-solving skills. However, some find the initial setup challenging. It's recommended for those needing full control over shipping and possessing some technical skills. Suggestions for improvement include clearer setup instructions and an in-app spreadsheet editing feature.

February 17, 2020

My business wouldn't be ale to function without ASM! Literally the best shipping app there is out there. Trust me I've tried them all. Not only that, but their customer service is second to none. If you have a store that has any sort of shipping rules, ASM is a must.

KP Pigments
United States
13 days using the app
Edited February 28, 2023

Great shipping app with flexibility to meet many use cases. When all other fulfillment apps have turned down our requests, Dan and the team at Advanced Shipping Manager were able to accommodate our custom requirements to get the job done right. Thank you all again for enhancing our shoppers experience and being so prompt, consistent and easy to work with.

Chamonix Skin Care
United States
12 days using the app
July 10, 2018

We've been a King Webmaster customer for over 10 years. We recently switched from one platform over to the Shopify platform. We were pleased to find King Webmaster had the Advanced Shipping Manager app available for Shopify. Our shipping needs are very complex. We ship with USPS, FedEx and by Freight. Some of our items ship free, some a certain flat rate to some states and additional rates to other states. We also have products drop shipped from a few of our vendors. Advanced Shipping Manager handles all those situations and more. On top of that the customer service is fantastic. If we didn't subscribe to Advanced Shipping Manager we'd be paying way more every month in lost fee's to the shipping companies. Advanced Shipping Manager is worth every penny!

Truvu Aquariums
United States
12 days using the app
August 28, 2018

This app is the best for live shipping quotes and item-based restrictions.

Higherstandards
United States
12 days using the app
October 24, 2017

We haven't actually started selling yet so I can't say how the app works but I'll update my review once we do. So far though the customer support I've received from Burt getting everything set up has been fantastic and it seems like the app is going to do everything we need it to do.

Truck Town
United States
8 days using the app
April 26, 2022

This is a great inexpensive app that allows you to easily customize your shipping options. It was a snap to install and has been working perfectly for us since we've had our store live.

NaturalLifeTest
United States
6 days using the app
Edited March 16, 2021

The best customer service. The team at advanced shipping manager is amazing - best shipping platform

ZMF Headphones
United States
5 days using the app
October 28, 2016

These guys have been great, and we're excited to have this new functionality going into the holidays. They've been super responsive and helpful in getting everything set up.

For us, this allows us to have real time DHL rates, estimated arrival dates, and enables a ton of custom functions for particular brands and products that need it.

It's something we'll soon question how we ever lived without it.

Sportique 2
United States
4 days using the app
December 9, 2016

If you Drop ship or Ship LTL you need this app on your site. If you don't get a handle on your shipping, you will die a slow painful death. Advanced Shipping Manager will eliminate that scenario. This app is not the cheapest, but it is the best. After trying the cheaper options this app is free. Customer service is top-notch and the app is really easy to use. Easy to set up shipping options for each product, one issue I had with Shopify was setting up free shipping on some products, ASM takes care of that. I highly Recommend this app.
Hats off to Burt and the Crew, Thank you for all the help.

Craft Brew Water
United States
4 days using the app
August 26, 2022

A little complicated to get setup (for a non IT person), but well worth it and support was great.
This app allows us to integrate carrier accounts that aren't standard in shopify for LTL shipping and to tweak the rates however we need to for various regions to be sure we are covered. I would definitely recommend.

Stone Forest
United States
4 days using the app