Reviews (272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage complex shipping scenarios, including multi-box and oversized items. It allows for shipping rule customization, free shipping offers on specific products, and integration with non-Shopify carriers. The customer service is praised for its quick response and problem-solving skills. However, some find the initial setup challenging. It's recommended for those needing full control over shipping and possessing some technical skills. Suggestions for improvement include clearer setup instructions and an in-app spreadsheet editing feature.
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My experience with Advanced Shipping Manager has been stellar! I have dealt with 20 or so apps while configuring my store and all but about 5 have been nightmares, so finding ASM to help me with one of my final projects before opening was a blessing! They have excellent customer service and although set up is a little tough, they provide tons of resources to help guide you through it. Definitely recommend this app!
Using multiple carriers can cause a lot of hiccups but Advanced Shipping Manager is the most user friendly shipping app I have found. The tech support is amazing...they answer the phone, respond to emails, and will happily help you with any configuration that you are struggling with. Shipping costs are so important to eCommerce, it can make or break a sale so having an app with good support is a MUST! Thank you so much for all of your help!!
Lance was amazing, in helping from scratch. We were able to connect with him within hours of our requests and the support was spot on! Working with Advanced Shipping Manager is definitely an upgrade for us. Thanks to all.
These guys are on it! Super convenient, reliable and efficient service. We needed help getting set up with specific scenarios that needed to be tested, and they were with us the whole way through and will continue to be as our business grows.
There has not been an issue that Burt and Dan of Advanced Shipping Manager could not solve. Powerful app with world class support. Thanks!!!!
We've tried many shipping apps for dimensional shipping and this was the first one that worked properly! Not only is it robust, it's also easy to set up and use. And the customer support is like nothing we've ever seen on the Shopify App Store. Very highly recommended!
My company has been using Advanced Shipping Manager for quite some time now, and to this day we have had no issues at all. The app works as expected and the support has been great.
I don't have this app installed yet, but I will! I know Burt at Advanced Shipping Manager (ASM) which is part of KingWebMaster.com. These guys are the Gods of programming eCommerce and they can make ASM do anything with shipping in your wildest dreams! I don't know if Shopify will allow them to customize ASM if we merchants are willing to pay for it individually, but ASM is THE Holy Grail of "what can I make my shipping options do if I can call the shots?". How excited am I about ASM on Shopify? I literally stood up, cheered, and clapped my hands, and immediately wrote this review. I would dare to say if anyone rated ASM anything less than 5 stars, it would be a mistake or misunderstanding. I have a friend that used their company for programming his store and these people at ASM are beyond amazing in what they can do for merchants. Thank God for ASM being at Shopify!