Reviews (272)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to manage complex shipping scenarios, including multi-box and oversized items. It allows for shipping rule customization, free shipping offers on specific products, and integration with non-Shopify carriers. The customer service is praised for its quick response and problem-solving skills. However, some find the initial setup challenging. It's recommended for those needing full control over shipping and possessing some technical skills. Suggestions for improvement include clearer setup instructions and an in-app spreadsheet editing feature.
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Highly recommend Advanced Shipping Manager. Shipping works as it should but, more importantly, customer service is quick and effective.
Very responsive action time by Burt. We needed help fast with our shipping on new Shopify website & this app resolves our issues. Many thanks!
Excellent customer support. We use multiple different apps to run our storesite, but most do not offer the type of support I always get from ASM. I didn't have to wait 24 hrs for a response, as a matter of fact, they offered to call and work with me through the issue in less than 5 minutes of contacting their support team. They care about their customers and it shows. Have been using this app for years now and have always had the same great experience.
We've been using Advanced Shipping Manager for a few years now and it continues to provide a great service. They have great support and response time as well.
Excellent app for multiple shipping variations and support is always great and fast! I would highly recommend it.
The best app we have ever used! The response time from this team is amazing! I highly recommend them! They have saved us THOUSANDS while we have used them!
Excellent customer service and quick follow up. The ASM team went above and beyond in helping set up and integrate their shopify app within our website. Extremely helpful and very professional!
Great customer support
Great app
These guys know what they are doing, they are very attentive. They helped me with the initial set up and helped me tremendously when I had some issues.
I strongly recommend
This is a great app that allows me to charge shipping on specific items and make rules for shipping to different places. Saves me lots of money. PLUS, great customer service!!
Advanced Shipping Manager has been a wonderful tool! Are you looking for tons of advertisement, flashy website, thousands of promises? Pass your way because with ASM you won't get any of these, you only get an app that always work properly. Install it, customize it and forget it forever! Despite the weird branding (KingWebmaster) these guys are knowledgeable and ready to help by either fixing problems on their app faster than anything we have seen in the past 7 years or to customize it for your specific needs for a reasonable price. Do not hesitate to try it, I do recommand it and we are using it since exactly one year now so we know what we are talking about! Nice job!