AE Plus: Order Edit & Cancel

Pricing: From $9/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Trivenm

Install

View demo store

Let customers edit & cancel orders after checkout. Reduce tickets, retain revenue with store credit.

AE Plus lets customers edit and cancel their own orders after checkout, without contacting your support team. Shoppers can update shipping addresses, change variants, and adjust quantities directly from the order status page. When a customer wants to cancel, AE Plus offers store credit or suggests an alternative product to retain the sale. Merchants set the editing window, customize cancellation reasons, and review every change in a real-time activity feed.

Customers self-edit shipping address, variants, and quantity after checkout
Self-serve cancellation portal with customizable reasons and rules
Store credit refunds with bonus incentives instead of cash chargebacks
AI-suggested product swaps offer alternatives before a customer cancels
Real-time activity feed tracks every order edit and cancellation request

Languages

English

Works with

Customer accounts

Pricing

Choose the plan that best fits your business.

LITE PLAN

$9 / month

Features

Address Edits
Cancellation Portal
100% Store Credit (30-day limit)
Intelligence Feed
Email Support

7-day free trial

PRO PLAN

$29 / month

Features

AI Smart Swap
Fraud Shield Protection
3PL Auto-Fulfillment Hold
105% Store Credit Bonus (30-day limit)
Advanced ROI Stats

7-day free trial

ELITE PLAN

$99 / month

Features

Includes all Lite & Pro features
Unlimited Edit Sessions
110% Store Credit Bonus (30-day limit)
Custom Logistics Hold-Tags
24/7 Dedicated Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

Overall rating

Counts per rating level

0% of ratings are 5 stars
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

No reviews yet

Support

App support provided by Trivenm.

Resources

Developer

Trivenm

Website

Lewes, DE, US

Launched

July 8, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, gift cards, store credit, Online Store

Edit customers

Customer data
Edit products

Products, collections
Edit orders

Draft orders, order edits, all order history for the last 60 days, merchant managed fulfillment
Edit gift cards

Gift cards
Edit store credit

Store credit account transactions
View Online Store

Theme