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AI chat agent that automates support 24/7 - order/delivery, FAQs, product questions in any language
AeroChat understands what your customers are asking and delivers accurate, relevant responses - not generic chatbot answers. Handles order/delivery status, product questions, and FAQs instantly in multiple languages. When customers need human help, seamlessly hands off to your team or creates support tickets. Integrates with your existing workflows through webhooks, Zapier, and API. Install in minutes, start automating immediately. Perfect for multi-market stores handling high inquiry volumes.
- Automatically answers order and delivery status inquiries
- Make product recommendations and answers questions in your customers' languages
- Self-learning from customer chats - automatically improves answers over time
- Omnichannel support - WhatsApp, Instagram, Messenger, Email, and web chat
- Seamless handover to live agents when needed, or escalate as support tickets
Languages
English
Works with
- Instagram, FB Messenger
- Telegram
- Gmail, Office 365, Email
- WhatsApp Chat Messaging
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
- - WhatsApp, FB Messenger, Telegram
- - 300 AI responses per month
- - Core chat features
- Best for trying AeroChat risk-free
Basic
$36 / month
or $348/year and save 19%
- - Everything in Free
- - 1,500 AI responses per month
- - FB & Instagram comments + DMs
- - Unified inbox for all channels
- Ideal for small stores starting with AI
14-day free trial
Growth
$99 / month
or $948/year and save 20%
- - Everything in Basic
- - 5,000 AI responses per month
- - Smart ticket routing with auto-tagging
- - AI analytics and team management
- Best for growing brands
14-day free trial
Advanced
$249 / month
or $2,388/year and save 20%
- - Everything in Growth
- - 12,000 AI responses per month
- - Conversion + CSAT/NPS tracking
- - AI insights on recurring topics
- Built for scaling support teams
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
AeroChat has been very helpful in responding and recommending suitable products to our customers especially during festive sales seasons.
Thank you for the review, BreadGarden team! We're thrilled AeroChat helped during your festive sales season - peak traffic periods are exactly when our AI shines.
Your success with product recommendations is exactly what we built this for. If you ever need help or have feature requests, feel free to reach out directly!
Happy to have you on board! 🎉
Support
App support provided by AeroChat.
Resources
Developer
114 Lavender Street, CT Hub 2 #11-83, SG, 338729, SG
Launched
October 20, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View store data:
Products, orders, discounts, Online Store
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View products
Products, collections
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View orders
All order details for the last 60 days, shipping information
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View discounts
Discount codes and promotions
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View Online Store
Online Store pages
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