AeroChat AI Chatbot, Live Chat
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AI Chatbot & Live Chat to Automate Customer Service, Orders & FAQs on WhatsApp, IG & Email 24/7
Shopify AI chatbot and live chat to automate sales and support across web chat, WhatsApp, Instagram, Facebook, Telegram and email. AeroChat syncs your products, orders and policies, and answers 24/7 in your customer's language. Write your own workflows in plain English and the AI follows them every time, from order changes to returns to booking a call. Collect payments with a secure link inside the conversation. Switch between AI and your team with full control. No coding needed.
- Answer 24/7 on WhatsApp, Instagram, Facebook, Telegram, email and web chat
- Syncs your products, orders and policies so answers stay accurate
- Build your own workflows in plain words, no coding needed
- Collect payments with a secure link inside the conversation
- Reply in your customer's language with automatic translation
Languages
English
Works with
- Shopify Admin
- Facebook Messenger & Comments
- Gmail, Office 365, Email
- Instagram DMs & Comments
- Telegram
- Webhooks/API
- WhatsApp Chat & Broadcast
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 AI responses per month
- Up to 250 products synced
- Up to 250 content pages trained
- Unlimited human replies & contacts
- AI recommends products in chat
- Order status & FAQ answers
- Web chat, WhatsApp, IG, Facebook & email
- Custom instructions & widget branding
Starter
$49 / month
or $468/year and save 20%
Features
- 500 AI responses per month
- Unlimited products synced
- Up to 2,000 content pages trained
- Unlimited human replies & contacts
- AI recommends products in chat
- Auto-reply IG and FB comments
- Video & graphics in FAQ answers
- Plus everything in Free
7-day free trial
Growth
$149 / month
or $1,428/year and save 20%
Features
- 2,000 AI responses per month
- Unlimited products synced
- Up to 20,000 content pages trained
- In-chat payment links
- WhatsApp broadcast campaigns
- AI chat insights & analytics
- Webhooks for CRM & automation
- Plus everything in Starter
7-day free trial
Advanced
$349 / month
or $3,348/year and save 20%
Features
- 5,000 AI responses per month
- Unlimited products synced
- Up to 100,000 content pages trained
- Self-learning AI improves over time
- Agent auto-translation, any language
- Conversion tracking
- Full API access
- Plus everything in Growth
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (6)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
For a lean operation, I think it is really great to have the customer service aspect taken care of with automation. One thing I really like about using aerochat is that I can customize my own workflows on top of it using its new Skills capability, and also just let Claude build it for me by connecting to its MCP. pretty interesting and flexi - xploring more of what i can do with the workflows.
We are new to Shopify, so really appreciate their support team helping us get everything set up properly and smoothly. This will be quite helpful in answering questions consistently without us having to step in, esp given that we are a lean team. Also like that it can connect well with WhatsApp and IG, which are where most of our customers are interacting with us from.
Quite straightforward to setup. Easily done in 5 mins or so. The support was also responsive and helpful in helping me get some settings working properly. Love the fact that it can recommend the right watch to my customer based on their preferences.
Very useful for a solopreneur like me to handle customer service and support without worry.
Hey Andrina ,thanks!
Glad setup was quick and our team could help you get the settings sorted out.
Love that you're using AeroChat to handle customer service on autopilot without the extra hands, so that you have more time to focus on growing the business.
Appreciate the support! 🙏🙏🙏
Support
App support provided by AeroChat.
Resources
Launched
October 20, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, Online Store
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days, returns, shipping information
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Edit discounts
Discount codes and promotions
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View Online Store
Online Store pages, theme
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