Reviews (17)

Overall rating
1.5
Counts per rating level
  • 24% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 71% of ratings are 1 stars
July 30, 2022

Affirm customer support is Amazing! And I had zero problems with the update .. Affirm actually helped me with my Payout holds before Shopify support

The Neon Gypsy Shopping
United States
About 2 years using the app
Edited May 12, 2022

Affirm fixed the bug, and I was able to turn Affirm back on. One issue not addressed in their instructions, I have an Affirm account for multiple stores, and that type of account will not work. I had to add a user for only one store and log in with that account. The app works great, and my customers can use Affirm.

Force USA
United States
About 22 hours using the app
Affirm replied May 11, 2022

Update:
The Affirm login issue is now resolved. We really appreciate your patience here and we’re sorry for the way this coincidental login issue impacted your Shopify store. You can now move forward with activating the new Affirm payment app on Shopify.
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Thanks for flagging this! We're sorry to see that you're having trouble authenticating the new Affirm payments app. There is currently a login issue affecting the Affirm dashboard as well as our payment app authentication.

Our engineering team is actively working on a fix. You can track the resolution of this issue via: status.affirm.com

You can also email our support team at merchanthelp@affirm.com if you need further assistance.

May 11, 2022

Installation was easy and we had no issues. Just follow the instructions provided in your email. Thank you Affirm.

Super Sports Center
United States
6 minutes using the app
Edited May 24, 2022

This was a breeze, no issues, got this done in 2 minutes. Just followed the instructions. Make sure you choose your right store and admin Affirm credentials while updating the app.

Simpli Home
United States
4 minutes using the app