Reviews (52)
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App worked exactly as described and was incredibly easy to install. I suspect all negative reviews are about other issues with AfterPay rather than this application specifically.
App is garbage and does not do anything. I feel like its been discontinued.
Doesn't recognise Footer ingestion, uninstalled and used manual snippet instalation insted
Seems to work fine, easy to follow instructions and managed to get messaging on each page, cart and footer. I did get an error message on first installing the ap but then went back and say it was in my ap list and from there no issues
No, not yet - this one is undercooked and not ready. Support via the website is also full of bots who just want to ask you for your ID instead of fixing a problem.
Awaiting a msg from the Dev team via support in Shopify.
Either they get it right or customers won't use them as a preference.
The messaging is just that, a message, it shows customers on the product page and the checkout page that its available, the after pay button turns up after they click checkout on my shopify store. If you click on the green messaging button it just gives the shopper the run down, it doesn't take them to pay via after pay. So i followed the video and it showed up straight away. The reviews really freaked me out I didn't know what was going on!
It works anyway so nothing to complain about from me..
we have not got paid for almost two months now
The first step is to connect my account. When I access the link though, it takes me to a page where you apply for an Afterpay merchant account despite logging in with an email that is linked to an already-existing Afterpay merchant account.
horrible I am not happy with this service at all! There is no chat option at all. No support! I am looking to cancel this asap!
Hi. Are you talking about chat service for getting an Afterpay merchant account or for Afterpay Attract (onsite messaging)? We do have chat for this onsite messaging app, but not for afterpay.com. Either way, we are eager to assist you. Can you send me an email to leah.dong@afterpay.com? I'll make sure to find the right person to help.
It is very difficult to reach anyone in customer service, I've sent multiple help tickets and no response. Why is there no customer service number? I need to speak with someone, as soon as possible.
Thank you for the review! I'd be happy to help you with your questions.
For general questions, please contact us at: https://help.business.afterpay.com/hc/en-us/requests/new
For technical integration/support questions, please contact us at:
https://afterpay.formstack.com/forms/global_merchant_technical_support