Reviews (62)
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Useless App & Non-Existent Support!
This app does not work at all. We followed the official Afterpay On-Site Messaging Implementation Guide exactly as instructed, yet the message blocks either remained invisible or empty.
We tested multiple Shopify themes (including default, unmodified ones), and the messaging never appeared.
Inspecting the page source confirmed that the Afterpay script loaded, ...
Horrible Customer Service, No Response!
Absolutely terrible experience with Afterpay. I’ve been trying to contact them for hours with no response whatsoever. I sent an email over many hours ago, and still nothing—no reply, no support, nothing. Their customer service is nonexistent. A company this big should have basic communication, but this is a complete failure. If you ever need help, good luck ...
App does not work. I filled out the form for help and when they get back to me they want me to fill out an onboarding form just loops back to my status page for setting up the payment system. Does this payment system even work?
Straight up doesn't work.
The app block does not load at all and just stays empty/blank.
Support will tell you to refer to the extremely basic installation instructions, which obviously wouldn't help if the app itself does not function at all.
we have not got paid for almost two months now
Do Not Use this!! The afterpay team offers zero support to this app, very disappointed. I switched to other app.
Works exactly as it is supposed to - very simple to get the Afterpay messaging on the product page.
So easy to install... don't know what the other reviews are talking about!!
I'm with the Dyslexic Australian. This was very easy to set up.
Clear and concise instructions. Very easy to setup. Does what it says on the box.