Afterpay

Afterpay

Free to install. Additional charges may apply.
Rating (1.0)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

August 26, 2021

Languages

English

Give your customers payment flexibility with the option to buy-now, pay-later with Afterpay.

Attract millennial and Gen Z shoppers by adding Afterpay as a payment method. Afterpay allows your customers to choose how they pay: in 4 installments over 6 weeks interest-free, or in monthly installments over 6 or 12 months (US only).

Attract millennial and Gen Z shoppers by adding Afterpay as a payment method. Afterpay allows your customers to choose how they pay: in 4 installments over 6 weeks interest-free, or in monthly installments over 6 or 12 months (US only). more
  • Pay in 4 installments over 6 weeks or in the US, monthly over 6 or 12 months
  • Easy to use for customers
  • Merchants get paid upfront

Pricing

Free to install

Variable and fixed fee per transaction

Free to install

Variable and fixed fee per transaction

All charges are billed in USD. See all pricing options

6 reviews

Overall rating
1
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 100% of ratings are 1 stars
February 20, 2022

asked a question regarding international customers in canada and UK not having the ability to use afterpay on my website and no one ever answered my inquiry.

Moonstruck Crystals
United States
4 months using the app
Afterpay replied December 22, 2022

We're sorry to hear no one ever responded to your inquiry and will send this feedback to our team for review. We are auditing our contact information online to ensure they are up to date so we are not missing questions from our merchants.

If you still have questions, please use this link below and we'll be happy to assist you!
https://afterpay.formstack.com/forms/global_merchant_technical_support

July 2, 2022

Support is almost non existent. The fees are far too high and there is no way in Shopify to pass those fees into the customer.

Rubenesque Rider
Australia
4 months using the app
Afterpay replied December 22, 2022

Thank you for your feedback. I want to apologize for the lack of support you've received. We view our merchants as partners and we want to provide the best support experience. We'll be looking back on your case to see why you weren't given the proper attention.

January 31, 2022

I've been in contact for almost 2 weeks with Afterpay. I never got a resolution to my problem and I still haven't received payment from afterPay. I've spoken to 3 representatives and still after almost 2 weeks the issue hasn't been resolved. I can't get a straight answer from anyone and I keep getting copy a paste responses. All I am needing is for them to make sure the payments are going to the right account, I've supplied all information that was requested and still nothing. I've now gone 3 days and still no update.

Exceptional Creations with Toccara
United States
3 months using the app
June 7, 2022

Terrible experience using this app - from the install to the uninstall, this was a nightmare and continues to plague my shop. I also had to pay a fee on a test charge which I am annoyed about. Even after uninstalling, the app continues to create rows of abandoned checkouts for no good reason. I wish i never installed. The customer service is slow and not very helpful. DO NOT INSTALL.

Slash Objects
United States
2 months using the app
Afterpay replied December 22, 2022

Thank you for your honest review. We thank you for trying Afterpay and will use your feedback to improve our product and service. This is not the experience we want our merchants to have.

August 30, 2022

A nightmare ! Impossible to install ! I contacted Afterpay team several times. They doesn't answer.

OV Paris
United States
26 days using the app
Afterpay replied December 22, 2022

We're sorry to hear about this and want to apologize for the experience. We're actively reviewing our contact information online to make sure they are up to date.

I will also send your feedback regarding installation to our team to ensure we can provide a frictionless integration for our merchants.

About this app

Launched

August 26, 2021

Languages

English

Built by Afterpay

About Afterpay

2.1 average rating

3 years building apps for the Shopify App Store

La Trobe Street, Melbourne, VIC, 3000, AU

Support

Send a message

anz-afterpay-merchant-admin@squareup.com

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