Reviews (1)

Overall rating
3
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 100% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited May 14, 2026

In free, Catalog search tool is not working therefore AI is not giving satisfactory answers

Shalsaz
Pakistan
3 months using the app
Popupsmart replied May 16, 2026

Hello,

Thank you for your patience, and for being a valued user of our platform.

After investigating the issue you reported, we identified the root cause: a recent technical change on Shopify's end caused our Shopify AI action to stop functioning correctly. We have since updated our integration to align with this change, and the feature is now fully operational.

To get everything working again on your end, we kindly ask you to take the following step:

1. Remove the existing Shopify AI action from your chatbot.
2. Set it up again from scratch.

Once reconnected, everything should work as expected. If you run into any difficulties during the process or have further questions, please don't hesitate to reach out — we're happy to help.

Thank you again for your understanding and continued support.

March 9, 2026

Amazing this is a perfect plugin that gonna change the store support i love it it is a very great improvment in this sector

DXB Gadgets
United Arab Emirates
11 minutes using the app
December 13, 2025

Everything is best but the original favicon or logo of this ai chatbot not change

Shoes Assistant
United States
November 19, 2025

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Mi tienda
Chile
About 1 hour using the app
November 7, 2025

Extremely helpful AI Chatbot. Great features and easy to manage. A++

Forbidden Pant
Portugal
About 3 hours using the app