AidEcho: AI Chatbot & Support

Pricing: Free plan available
Rating: 0.0 (0 Reviews)
Developer: RageEdge AI Private Limited

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Aidecho AI chat: answers, sells, hands off to team

AI support agent for products, orders, and returns, faqs with live handoff to your team.

AidEcho is an AI support agent that connects directly to your store. It searches your catalogue for prices and stock, checks discount codes, looks up an order's status, updates a shipping address before an order ships, resends an invoice, and checks return eligibility so a shopper can start a return without waiting on your team. When a question needs a person, it hands the conversation to your team through live chat. Every answer comes from your store's real data, not a script.

Finds products, prices, stock, discounts, and shipping options.
Answers from your docs, FAQs, and files, not just the product catalogue.
Shows order status and tracking, and lets shoppers edit their cart.
Checks return eligibility and starts returns, no support ticket needed.
Hands off to your team via live chat and matches your store's look.

Languages

English

Works with

Google Drive

Pricing

Choose the plan that best fits your business.

Free

Features

1 store, 50 pages & documents
Up to 80 AI replies a month
45 days of chat history
Cited answers & lead capture

Starter

$49 / month

or $490/year and save 17%

Extra teammate seats: $10/month each. Message packs: one-time purchase when you need more messages.

Features

Everything in Free, plus:
2 stores, 100 pages & docs
Up to 900 AI replies a month
90 days of chat history
2 teammates, live handoff & the Desk
AI reply assist & summaries
Basic Reports

Growth

$99 / month

or $990/year and save 17%

Extra teammate seats: $10/month each. Message packs: one-time purchase when you need more AI replies.

Features

Everything in Starter, plus:
200 pages & docs
Up to 4,000 AI replies a month,
6 months of chat history
5 teammates, auto-assignment
Live handoff & the Desk
Audit log, PII access controls

Pro

$159 / month

or $1,590/year and save 17%

Extra teammate seats: $10/month each. Message packs: one-time purchase when you need more AI replies.

Features

Everything in Growth, plus:
Unlimited Catalogues + 350 pages & docs
Up to 12,000 AI replies a month
12 months of chat history
10 teammates, smart routing by skill
Live handoff & the Desk
Audit log & Advance Reports + API access
White label, no AidEcho Badge

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

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Support

App support provided by RageEdge AI Private Limited.

Resources

Developer

RageEdge AI Private Limited

Website

Plot no. 47, TPS Pushpa Town Ship, Rompalli, Hyderabad, TS, 501301, IN

Launched

October 6, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Products, orders, discounts, gift cards, Shopify admin

View products

Inventory, products, collections
Edit orders

All order history for the last 60 days, returns, shipping information
View discounts

Discount codes and promotions
View gift cards

Gift card transactions, gift cards
View Shopify admin

Legal policies
View other data

Locations