Aiders: AI Email Support Agent
- Pricing
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Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- MKB Trading
Featured images gallery
Autonomous AI email support with order tracking, store policies and human approval.
Aiders helps your team handle customer support email using your Shopify orders, tracking updates and store policies. Set your brand voice and refund rules, review conversations in one inbox, and take over when a case needs your judgment or pivot towards complete autonomous control. Tickets bring decisions to your team. Chargeback Shield flags risk signals in support emails for review. Use the playground to test conversations before enabling customer replies.
- Answer order and delivery questions using Shopify data and tracking updates.
- Keep replies consistent with your store policies, brand voice and signature.
- Review tickets and approve order actions from your support workspace.
Languages
English
Categories
Channels
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 inbound emails, once
- AI email agent with order lookups
- Tiered refund steps and store credit
- Spam filter
- Every language, auto-detected
Starter
$59 / month
or $590/year and save 17%
$0.44 per additional email
Features
- 250 inbound emails per 30 days
- Everything in Free
- Chargeback Shield
- Priority alerts (Email, Telegram, Slack)
- Product catalog sync
- Supplier masking and custom branding
- Yearly billing: two months free
Growth
$169 / month
or $1,690/year and save 17%
$0.33 per additional email
Features
- 1,000 inbound emails per 30 days
- Everything in Starter
- Brand personality and custom tone
- Custom knowledge pages
- Advanced negotiation engine
- API access
- Yearly billing: two months free
Scale
$549 / month
or $5,490/year and save 17%
$0.22 per additional email
Features
- 5,000 inbound emails per 30 days
- Everything in Growth
- Dedicated support
- Yearly billing: two months free
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 1 stars
Support
App support provided by MKB Trading.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, store credit, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
Order fulfillments, all order history, order edits
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Edit store credit
Store credit account transactions
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View Online Store
Online Store pages
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View other data
Locations
