Aigento ‑ AI Helpdesk Solution

Aigento ‑ AI Helpdesk Solution

Pricing
From $29/month. Free trial available.
Rating
0.0 (0 Reviews)
Developer
Dash Labs SIA

AI helpdesk that drafts replies from your store data — your team approves before anything sends.

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside it. AI triages each ticket and drafts a grounded reply from your knowledge base and live order data. You stay in control: approve each send, or let trusted workflows run automatically after an honest dry-run. Aigento also keeps your knowledge base healthy by spotting gaps and contradictions in your team's real replies.

Aigento brings every customer conversation — email, live chat, and contact forms — into one calm queue, with the matching Shopify order alongside it. AI triages each ticket and drafts a grounded reply from your knowledge base and live order data. You stay in control: approve each send, or let trusted workflows run automatically after an honest dry-run. Aigento also keeps your knowledge base healthy by spotting gaps and contradictions in your team's real replies. more
  • Unified inbox for email, chat, and contact forms — with live Shopify context
  • AI triage and grounded drafts from your knowledge base and order history
  • Approve every send, or auto-send per workflow with confidence gates
  • Visual automations with honest dry-runs: reads execute, sends stay gated
  • Smart knowledge base flags gaps, contradictions, and stale articles

Languages

English

Works with

  • Agents
  • Anthropic
  • Claude
  • Email
  • LLM
  • OpenAI

Pricing

Choose the plan that best fits your business.

Basic Plan

$29 / month

Features

  • Bring your own AI API Key
  • Unlimited Tickets
  • Unlimited AI Replies
  • Unlimited Automations

7-day free trial

Pro Plan

$79 / month

Features

  • Use our Aigento API Keys
  • Unlimited Tickets
  • Unlimited AI Replies
  • Unlimited Automations
  • 1:1 Slack Support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by Dash Labs SIA.

Developer

Dash Labs SIA

Rīga, Krišjāņa Valdemāra iela 24 - 5, Riga, LV-1010, LV

Launched

August 21, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, Shopify admin

  • Edit customers

    Customer data

  • View products

    Inventory, products, product listings, collections

  • Edit orders

    All order history for the last 60 days, shipping information, returns

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • View Shopify admin

    Legal policies

  • View other data

    Locations

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