AiT: Loyalty, Reviews & Email , 434 reviews

We recently moved over to this app from Marsello. Although Marsello was very easy to use, having many options in one place was very convenient. We can eliminate the other apps we have and use AiTrillion for almost everything. It has a lot to offer. We are still working through the change, but we hope this will fit our company well. The one thing to ensure you are aware of is that when you run out of emails, which will be quick if you have a lot of customers, you need to add additional blocks because it will not automatically add them. It will stop and tell you that "Your limit is over!"

Worked with customer service today, and Reena was wonderful. I am sure we will continue to need help until we work through the process until our set up is final.

I look forward to enabling all the services they offer.

We just started using AiT app on our shopify POS and on-line store. We wanted a simple loyalty app that could send emails and sms to customers. This app surpasses our expectations, and even though we are not using all the capabilities as yet, it is satisfying our needs at the moment. Set up is relatively easy and the support staff is available to assist you with problems.

Support has been prompt and Rishav helped us to migrate from another loyalty app easily. I like that we have one person assigned to help us each time we reach out to AiT. The customer support is excellent.

The app is a bit slow in loading, however, I need to do more investigations as to why this is happening and also do further testing of the app.

The customer service with this APP is amazing. Quick to respond and quick to solve issues. We are in the early stage of learning about all the capabilities this APP have in store for us.
I hope to utilize it in all the ways I can to expand my Shopify Store's potential.
Thank you for your help Rishav and Reena.

AiTrillion has so many features and such deep functionality - you really have to pay attention to all the technical details! I can't wait to understand how it all works because I think it's going to be a huge benefit to growing my business. Tech support has been awesome, as well. :)

Hey Reena,

We are using the AiTrillion app and found it very useful. All the modules under a single bucket would be wonderful.

We use different kinds of apps for different features but this app molds the feasibility under a single belt.

The support from the whole team is wonderful and quick response. They guide us on video calls during the onboarding with them and are very easy to use.

Thanks for this app, cheers!

Aitrillion offers significantly more opportunities to engage with customers compared to similar providers and also provides additional free options. In case of issues, the support is quick to assist and provides simple and efficient help. Keep it up!

Just a great app, have been using for 6 months now and the team are quick to respond to any issues. Reena helped me for over an hour today as we had updated our theme and it wiped the app, she also recommended a few new features to showcase the store and the reviews.

Support was very helpful as I am not tech savvy when it comes to coding. I let support know what I wanted to change and they gave very detailed steps of how to pursue the change myself and they also added the proper coding to my site that I needed them to add.

The customer service is kind and helpful. The app is a great marketing took as well.

The best thing about the app is the customer service. They have gone above and beyond to code what I needed, as well as being very responsive. This app does everything I need and more and can't wait to utilize it in all the ways I can to expand my Shopify Store's capabilities!