Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

January 14, 2022

It was a pleasure speaking with Saurabh he was extremely helpful, went above and beyond to complete the task i ask of him while sharing advise that will help my business grow and sales improve, since using this app I have seen more customer engagement and sales increase. I HIGHLY RECOMMEND AITRILLION FOR YOUR BUSINESS GROWTH YOU WILL BE SATIFY.

AUTHENTIC ROYALTY S&Ns FASHION
United States
Over 2 years using the app
AiTrillion replied January 17, 2022

Thank you so much for your lovely review! 💖
We're so glad to hear that you're loving our app :)

June 2, 2022

AI Trillion is so helpful! They provide wonderful instructions with pictures that really assist a non-coding person, like my self, with the ability to set most things up on a website, However, no matter how simple their instructions are, they are here to help you out! they are prompt with response and quick to fix the issue at hand! Their program is easy to use, but should you get stumped they are only a quick chat away! Thank you AI Trillion

The ClaraMae Collection
United States
Over 2 years using the app
AiTrillion replied June 2, 2022

Thank you so much for your review and your feedback! This is truly valuable to us 🙏

Edited November 24, 2022

The application is very useful & user-friendly. There were lots that I didn't know but after Ms. Pratibha explained I have now understood it's full usage. Thank you!

Prosportsae.com
United Arab Emirates
Over 2 years using the app
AiTrillion replied November 27, 2022

Thank you so much for taking the time to leave us this review and for sharing your experience 😍

Edited June 13, 2023

UPDATE: Still enjoying this app, Customer Service is amazing! Enjoying this app and love the support given to set it up correctly as well as teach me how to use it to the fullest potential.

Update: Very prompt and helpful response to an issue I was having with my store. Thank you.

LoveHeld
United States
Over 2 years using the app
Edited February 27, 2023

Rishav helped me with SMS and was amazing! AiTrillion offers very useful tools for your business, but what is even better is they offer help in implementing their tools. I'm not a developer, and they extra help is the only way I could get the tool up and running. I'm transitioning from another emailing marketing app and they have been very helpful.

GNA Salon Services
United States
Over 2 years using the app
AiTrillion replied June 2, 2022

We're so happy to hear that! Thank you so much for taking the time to leave us this lovely review 💖 We are going to launch the SMS module in June 2022 only.

August 17, 2020

This program is great, it can save me a lot of time and automatic management, I like it very much !

LANDLcouture.online
United States
About 2 years using the app
September 1, 2020

I use this app for a couple of months now, it's amazing, easy to use and its templatised, very well thought of process. Saved quite a few abandoned carts too. I just seeked support for help on some coding, very quick reply and it's all handled within a very short time. I am genuinely very happy with this app, esp thanks to support team (you are a legend !) Thanks again.

iAgeless Beauty
Australia
About 2 years using the app
August 29, 2020

Great tool to keep in touch with customers automatically and repeat sales. Excellent tools within the app to maximize on customers visiting the site again and again.

P and P Comics
United States
About 2 years using the app
Edited November 22, 2021

Very valuable to the overall success of my store once launched. customer support team is also great.

Swan Affordable Handbags
United States
About 2 years using the app
November 27, 2020

this is a complex app full of really cool features. It's slightly daunting to go through them, but they will set it up for you. I went back in and tweaked a little here and there to make it more my brand. I've been really happy with the service and how it performs. *they DO bribe you for a 5 star review in exchange for emails, and are sort of pushy with it. I don't do bribes for reviews, and gave myself some time to live with this app, use it, and see how my clients respond to it, and I've been very pleased. I don't use the email platform, since I prefer using mailchimp, so the email bribery doesn't mean much to me ;-)

Whipped Up Wonderful
United States
About 2 years using the app