Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive marketing tools, user-friendly interface, and seamless Shopify integration. It's praised for replacing multiple apps, improving page speed, and reducing costs. Key features include email marketing, loyalty programs, push notifications, and product reviews. Merchants commend the reliable performance, glitch-free operation, and responsive customer support. The app's ability to track potential customers and its easy setup process are also highly valued.

August 8, 2022

I have had a great experience with AiTrillion. I Highly recommend them. The membership and loyalty program are beyond expectations.

Discover Collectibles
United States
9 months using the app
AiTrillion replied August 12, 2022

Thank you so much for taking the time to leave a review, we love that you are enjoying our loyalty reward program and membership features💪
Thanks for the kind words 💛💛💛

August 2, 2022

Great App! If you are looking for a solution that will allow your customers to come back for more with loyalty, emails, reviews, etc., you are looking at the right one! This app helps us in removing multiple apps which we are using for the store. They are helping us a lot and super patient. Jacq was helping us all the way and making it a success.

Shree Guruji
India
9 months using the app
AiTrillion replied August 12, 2022

We are so happy you are enjoying AiTrillion so far 🤗 and happy to hear that it has been easy for you to use and customize! Thanks for leaving a review!

August 3, 2022

The AiTrillion team provide us an exclusive service. They treat our request as a development tools to grow their business. Aside of features, we also get a lot of insight, so we can grow together.

TORCH
Indonesia
9 months using the app
AiTrillion replied August 12, 2022

Thank you so much for taking the time to leave a review. 💖

We are so glad our team was able to provide the support that you needed 💪 We also appreciate your thoughtful feedback on our calls. These are great ideas that we will pass along to our Product Team to add on the features.

June 13, 2022

AI Trillion support team has one of the best customer service teams I met. Always super helpful and want to help understand the tool and how to make it better.

Katys Boutique
United States
Over 1 year using the app
AiTrillion replied July 22, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Edited February 27, 2023

Rishav helped me with SMS and was amazing! AiTrillion offers very useful tools for your business, but what is even better is they offer help in implementing their tools. I'm not a developer, and they extra help is the only way I could get the tool up and running. I'm transitioning from another emailing marketing app and they have been very helpful.

GNA Salon Services
United States
Over 2 years using the app
AiTrillion replied June 2, 2022

We're so happy to hear that! Thank you so much for taking the time to leave us this lovely review 💖 We are going to launch the SMS module in June 2022 only.

March 20, 2022

Very good app and good support services. I recently faced an issue and resolved by the AI Trillion rep. Preetam. I am hoping to get the business going with this easy to use app.

RETROMASS
United States
Over 1 year using the app
July 4, 2022

Super helpful and quick to resolve any issues. Need min of 100 characters to post the review.............................

RitzyBath
United States
4 months using the app
AiTrillion replied July 22, 2022

Thank you so much for taking the time to leave us the review! 💖

March 17, 2022

Ive just started using this App and so far I like what I see. The tech support, zoom support and chat has been brilliant!!

Boston C Canada Inc
Canada
Over 1 year using the app
AiTrillion replied June 2, 2022

Thank you so much for sharing your experience with us! We're so glad to hear that 💖

February 22, 2022

Excellent customer service. I contacted AiTrillion for help exporting my review and setup. Preetam, did a great job even when I had to change my mind on different occasions, Preetam, was patient with me. Thank you for a job well done

Wigs By Just Awesome LLC
United States
Over 1 year using the app
AiTrillion replied February 23, 2022

Thank you so much for sharing your experience with our customer service team! We're so happy to hear that it was a quick/easy one 😍

February 15, 2022

This app has helped me growing business with its different features. It has helped us with email marketing and rewards program also their support are great as once I have a mistake at my billing they totally refund me they are very supportive and honest.

CDE Jewelry Egypt
Egypt
Over 1 year using the app
AiTrillion replied February 15, 2022

It's great to hear that enjoy the app and our support🤩.
We are excited for you and all your future growth 🚀