Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

July 8, 2020

I am very excited to use this app. It has a lot of options I was looking for:) I had a glitch when adjusting things on my site and the whole app disappeared. The customer service was right on top of it and helped me make the changes needed. Thank you so much

Love Fur All USA
United States
Over 1 year using the app
October 7, 2022

The support team are awesome, super helpful and really responsive. They jumped in and got things set up and running for me in under 24 hours. Excellent stuff and many thanks!

thecoralcentre
United Kingdom
Over 1 year using the app
November 9, 2022

The app is very powerful and a great value for the money. The team behind the app is very knowledgeable and responds quickly if you have any questions. Regular updates help bring new and useful features and the platform is very easy to use. Highly recommended.

Custom Swag Kit
United States
Over 1 year using the app
AiTrillion replied November 10, 2022

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨💖

May 7, 2021

This app has worked out fantastic for me! I highly recommend the app and its support team. I love that I don't have to slow down my site with a bunch of separately installed apps running inefficiently. I also very much appreciate the Ai Trillion service that I've received. Not only have they bent over backward to support customizations that I've requested, but they have remained very patient with me. I am not a techie person and this is my first e-commerce store/website. Their support team has been and continues to be, very responsive! Highly recommend.

Claim It Tees
United States
Over 1 year using the app
Edited May 25, 2021

Support was quick and very collaborative. Many thanks to Preetam and the team. I hope we can continue like this in the future.

GrabOnlineGH
Ghana
Over 1 year using the app
February 1, 2023

Amazing customer service. Thank you Pratibha!
First time on the call with her and she patiently listened to me and answered all my questions. looking forward working with her.

Tooka Florist
Canada
Over 1 year using the app
AiTrillion replied February 14, 2023

It's great to hear that enjoy the app and our support🤩.
We are excited for you and all your future growth 🚀

August 30, 2020

So far I'm loving this feature rich app, and the price point it much lower than most apps that have 1/2 of the included features! Support has also been excellent.

Thompson's Luxury Soap
United States
Over 1 year using the app
January 18, 2022

I love this app. I was looking for an all-in-one app for my website, and this is it. It is very easy to set up calls/meetings for assistance via zoom. Making emails, pop-ups, and subscriptions are easy to understand. You can even have a reward program with AiTrillion.

Emerald Queen Boutique
United States
Over 1 year using the app
AiTrillion replied January 20, 2022

Thank you so much for taking the time to leave us this review 💖
We're so happy to hear about your experience!

August 8, 2022

Amazing app and support. We are working with Ai Trillion for over a year now and the features this app provides are amazing. We were able to improve sales by over 25% by enabling Email automation and many other functions this app provides. The support given to fix issues or simply help improve the performance is beyond what I would expect. Such an amazing app can highly recommend it.

Premium Co Groceries
Australia
Over 1 year using the app
AiTrillion replied August 12, 2022

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! 🚀

April 23, 2021

It is very easy to use this app. It has beautiful free templates. The customer staff do respond on time to concerns.

Mercy Abounding
United Kingdom
Over 1 year using the app