Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

November 24, 2020

Takes a little time to find your way around, but amazing app, with so many options put together! It really saves on installing a load of different apps. Support answer and resolve issues impressively fast.

Wendy Jeffries Designs
Ireland
Over 1 year using the app
January 25, 2022

This App has helped me to be organized and automatically engage customers and potential customers through web push, marketing and Loyalty rewards. The customer service from this App Assistants is one of the best. I recommend this app.

AfriCoast-Patterns
United States
Over 1 year using the app
AiTrillion replied February 15, 2022

We're so glad to hear that the setup process was easy!
Thanks so much for taking the time to leave us this lovely review ✨

March 17, 2022

Ive just started using this App and so far I like what I see. The tech support, zoom support and chat has been brilliant!!

Boston C Canada Inc
Canada
Over 1 year using the app
AiTrillion replied June 2, 2022

Thank you so much for sharing your experience with us! We're so glad to hear that 💖

March 13, 2021

Love AiTrillion, tons of functions. And customer support is always quick and to the point. No need to subscribe multiple apps since AiTrillion literally has it all.

custoarmor.com
United States
Over 1 year using the app
June 13, 2022

AI Trillion support team has one of the best customer service teams I met. Always super helpful and want to help understand the tool and how to make it better.

Katys Boutique
United States
Over 1 year using the app
AiTrillion replied July 22, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

April 2, 2021

Great support, easy to use. The one thing I needed help setting up so far (DKIM settings) they were able to give me clear instructions that solved the problem.

Brigid's Garden Artisanal Soap
United States
Over 1 year using the app
AiTrillion replied April 18, 2021

Thanks so much for the review 🌟This is super helpful 💖

February 8, 2023

Rishav - Has helped me a lot! The team is the best of the best! great support Everyone should use ai trillion

E-commerce peak
United States
Over 1 year using the app
AiTrillion replied February 14, 2023

That is so kind💖, thank you so much for leaving a review, We are always here if you need us.

February 15, 2022

This app has helped me growing business with its different features. It has helped us with email marketing and rewards program also their support are great as once I have a mistake at my billing they totally refund me they are very supportive and honest.

CDE Jewelry Egypt
Egypt
Over 1 year using the app
AiTrillion replied February 15, 2022

It's great to hear that enjoy the app and our support🤩.
We are excited for you and all your future growth 🚀

February 8, 2021

I think we are just scratching the surface of this app by using only popup and email workflow for now. But it has lot many features that we need to discover and setup correctly. The customer service is great. The app paid for itself in just a week since we were able to recover few abandoned carts. Look forward to use further features as it's been just a couple weeks. Will update my review with more feedback later.

TheSkinRelief
United States
Over 1 year using the app
November 30, 2021

AiTrillion is awesome!!! They really provided me with great support in helping me to understand their workflow work and how to integrate them to my website. They also showed me how to incorporated the loyalty program to reward my customers for their purchases. There are so many different things you can do with this app. Thank you AiTrillion for the great support!!

BloomBliss.com
United States
Over 1 year using the app
AiTrillion replied November 30, 2021

Thank you for your 5 star review! We're so glad to hear that the AiTrillion support team was able to help out 💖