Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

July 3, 2023

They are very helpful and easy to work with! Always willing to problem solve and troubleshoot. Very easy to connect with as well. Highly recommend

Well-Dressed
United States
Over 1 year using the app
AiTrillion replied July 4, 2023

🌟 Thank you for the amazing review on Aitrillion! We're thrilled to hear that you found us helpful, easy to work with, and great at problem-solving. 🤝💡 Connecting with you has been a breeze! We truly appreciate your recommendation and will continue striving for excellence in serving you.

If you need any further assistance, don't hesitate to reach out. We're here for you! 💪

March 20, 2021

I use this app for all email marketing and website popups. It is easy to navigate once you get the hand of it. I needed help on a few things that I didn't understand but the guys over at AI Trillion were amazing! They always responded by email with different sources/videos that you can watch on their site to help you with whatever problem that you may have. They will also do a zoom call with you with screen share if you need assistance on something that you can't find. I highly recommend this app and working with this team!

Abby Red Accessories
United States
Over 1 year using the app
AiTrillion replied April 18, 2021

Thank you so much for your 5 star review 💖
We're so glad to hear that you're loving the app!

January 15, 2021

I just love AI Trillion. Not only is the App the best thing for your web site but the support is brilliant and one of the best I have encountered. Whenever I ask for something I get an answer straight away from support and the job is actioned immediately. Keep up the amazing job guys.

Ecofriend
New Zealand
Over 1 year using the app
June 29, 2020

It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7It's so nice of this app.it's powerful and helpful to us marketing and automatic 24/7

Xcoser International Cosplay Costume Ltd.
United States
Over 1 year using the app
August 28, 2023

The app is awesome! and the customer support as well. Web-push, email campaigns, workflow, membership, smart popups, and all in one!!! GREAT

ESD Official
United States
Over 1 year using the app
AiTrillion replied August 29, 2023

🌟 Thank you for the amazing feedback! We're thrilled to hear that you love our app and the top-notch customer support. 😊 Our all-in-one features are designed to enhance your eCommerce journey. Keep rocking those campaigns! 🚀 #AiTrillionSuccess

July 10, 2020

This app is absolutely amazing and has the power to do a lot of different things on your site.

Also, the customer service is quick to respond and has information ready to answer your questions and resolve your problems. I highly recommend this app

AEVinyl
United States
Over 1 year using the app
March 17, 2022

I have had a very good experience on support, setup, training and chat. I will recommend AiTrillion to all my friends and colleagues. Namit has been training us and has been doing great!!

Bruchiclub
India
Over 1 year using the app
AiTrillion replied June 2, 2022

Thank you so much for taking the time to share your feedback! We're so happy to hear that you had a nice time chatting with Namit✨
Happy to help anytime!

September 30, 2020

Every issue I need help with has been resolved quickly and efficiently. I would recommend using this company.

Clothiir
United States
About 1 year using the app
May 25, 2023

Merci à toute l'équipe, tout le monde est sympa et réactif. On a réussi à se comprendre malgré la barrière de la langue car je ne parle pas anglais, nous avons donc tout géré par mail. Mon site sera bientôt en ligne grâce à vois et j'ai réussi à faire ce que j'imaginais, sans en avoir les compétences. Merci.
Laura

mybloomerry
France
About 1 year using the app
AiTrillion replied June 29, 2023

Merci beaucoup pour votre superbe commentaire, Laura! 🥳 Nous sommes ravis que notre équipe ait pu vous aider efficacement malgré la barrière de la langue. 🌍 Votre satisfaction est notre priorité numéro un! 🎯 Merci encore pour votre gentillesse et votre patience tout au long de ce processus. 🙏😊

August 29, 2020

Great app! Used it primarily for the reward program, but many other cool features that would normally take much more time. super easy to set up, quick support. Try it!

Mr. White by St James's Street Inc.
Canada
About 1 year using the app