Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

March 26, 2021

This is quite a robust app so we needed help implementing some of the modules. It was a great customer service experience!

Janelle Beauty
United States
About 1 year using the app
AiTrillion replied April 18, 2021

Thanks so much for your lovely review ✨ We're so glad to hear that you're loving the app! 💖

July 22, 2021

I am very happy with the service I received. Preetam D worked quickly to get my issues resolved. Thank you again!

ExquisiteHairExt
United States
About 1 year using the app
AiTrillion replied July 22, 2021

Thanks so much for leaving so quickly a review! We're so glad to hear that the support team was able to help out 💖

Edited February 22, 2023

This app has helped my business. It has helped us with email marketing and rewards program to market to customers. Best customer service ever!! :)

As of Today
United States
About 1 year using the app
AiTrillion replied February 15, 2022

Thank you so much for your review 💖
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

August 22, 2020

I use this app to help me manage my store. The results are stellar! I highly recommend this app. Give it a try. You’re going to see how seamless and effective this app lends to your business.

Modern Choices
United States
About 1 year using the app
September 2, 2021

This app is number 1 for all your needs especially with the product review, and the email marketing. All the features are amazing.
Namit, is oh so nice. Prompt respond when you send an email to this company.
Thank you so much for all what you have taught me Namit!
You are the best!

Flawless Hair Collection LLC store
United States
About 1 year using the app
AiTrillion replied September 22, 2021

We're so happy to hear that 💖
Thanks so much for leaving us this lovely review!

Edited June 14, 2023

This app is great! It cuts down using so many other apps in just one place. And the customer service is awesome, helpful and quick to respond. I'm very happy with AiTrillion.

Dainty and Dapper Pet Boutique
United States
About 1 year using the app
AiTrillion replied August 12, 2022

Thank you so much for this wonderful feedback!

We pride ourselves on helping merchants to reduce the number of apps they are using on the store & save $$$, so glad I was able to help! 🧙‍♂️ ✨

September 6, 2023

We add questions? Their support Team took the time to help us learn the App

GREAT SUPPORT TEAM AAA+++

SureShot Books Publishing LLC
United States
About 1 year using the app
AiTrillion replied September 14, 2023

Thank you for your kind words! We're delighted to hear that our support team was able to assist you in learning the app. We're here to help! 👍🌟

February 25, 2021

Es perfecto, todo en un único lugar, ya no tengo que tener muchas aplicaciones para cada cada cosa.

Lenncker
Spain
About 1 year using the app
AiTrillion replied April 18, 2021

Thank you so much for the review and for leaving us 5 stars!

October 26, 2023

Great team support, Reena was very helpful, I can't wait to see the results! So far, so good!

ZVET Jewelry
Rwanda
About 1 year using the app
AiTrillion replied October 31, 2023

Glad to hear you're happy with our team's support, especially Reena's assistance! 😊 Excited for the results to come. If you need anything, just let us know. Thanks! 🚀

September 26, 2023

Just a great app, have been using for 6 months now and the team are quick to respond to any issues. Reena helped me for over an hour today as we had updated our theme and it wiped the app, she also recommended a few new features to showcase the store and the reviews.

Reilly & Sons
United Kingdom
About 1 year using the app
AiTrillion replied September 27, 2023

Thank you for your wonderful feedback! We're thrilled to hear you've had a great experience with our app and our responsive team. 🌟😊