Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

October 28, 2020

Fast support and really polite support managers. Lots of functionalities to dig into, so it helps a lot to have this kind of service.

Best Style Offers
Latvia
8 months using the app
May 4, 2021

Une bonne application tout en un, qui peut se révéler très redoutable une fois qu'elle à était bien configurer avec un service client super réactif. Je valide !

Dynasty Official Store
France
8 months using the app
March 20, 2023

Alot of the user experience for any service relies on the amount of support is given. Their support service is just great. The software integrates seamlessly with the store and does not require any additional coding from my end. For now, I am happy with the product and service and will encourage anyone who is doubtful to give this product a try.

ShopSLU
St. Lucia
8 months using the app
AiTrillion replied March 27, 2023

We're so happy to hear you've had a great experience with the app! We'll let our support team know you appreciated them. We appreciate them too 💪💖

July 27, 2023

Great app and membership portal. Would recommend to other companies. Very helpful staff whenever help is needed, and go the extra mile to find a solution.

would not use another app.

Supamart
United Kingdom
8 months using the app
AiTrillion replied July 29, 2023

🎉 Thank you for the glowing review! We're thrilled you love our app and membership portal!

🌟 Our team is here to assist whenever you need help and always goes the extra mile to find solutions. 🚀 We're delighted to have your recommendation! 🙌 If you ever have any questions or need assistance, feel free to reach out.

Happy selling with AiTrillion! 😊✨

November 10, 2022

The best app I ever use!!! It has all the functionality to run my store, and All in One package in one super app! Service and Support are excellent!!!

Real Mini World
Taiwan
8 months using the app
AiTrillion replied November 27, 2022

Thank you so much for your review 💖
We're so glad to hear that you're loving our customer service!

February 20, 2023

very well done support from AI Trillion. Namit was my support, very efficient, listened well to my request and was a swift turn around to move on to the next steps.
i made a good choice on this one.

TMINION
Hong Kong SAR
8 months using the app
AiTrillion replied February 23, 2023

Thank you so much for sharing your experience with our customer service team! We are always here if you need us. 😍

September 24, 2021

I love this app! Preetam D helped me from the beginning to the end he have been extremely helpful and patient. Customer service was A+. Thank you Preetam D from the Aitrillion and the shopify team!

Eikcaj Beauty
British Virgin Islands
8 months using the app
AiTrillion replied October 3, 2021

Thank you so much for taking the time to leave us a review! 😍
We're so glad to hear that you're loving our app and customer service!

December 13, 2021

Saurabh was extremely helpful in showing me how to segment lists for our email marketing campaign. I feel more confident in using the AI Trillion app in conjunction with Shopify. I am very grateful for their expertise!

All Terrain
United States
8 months using the app
AiTrillion replied January 13, 2022

Thank you so much for taking the time to write this review 🤩 Glad we could be of such help!

November 25, 2019

The app is amazing, it has so many functions and allowed me to drop several apps. The customer service I have received is great and they are willing to help you.

Yaso Designs
United States
7 months using the app
AiTrillion replied November 29, 2019

Thanks for using our app, and for the five-star review!

November 6, 2023

AiTrillion has so many features and such deep functionality - you really have to pay attention to all the technical details! I can't wait to understand how it all works because I think it's going to be a huge benefit to growing my business. Tech support has been awesome, as well. :)

Persimmon Consignment Boutique
United States
7 months using the app
AiTrillion replied November 8, 2023

Thank you for your kind words! We're thrilled to hear that you're excited about the features AiTrillion offers and the potential growth for your business. Our team is always here to ensure you have all the support you need to make the most of our platform. Here's to a successful journey together!