Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

October 1, 2024

I recently had the pleasure of interacting with Reena from the AiTrillion team. I needed assistance configuring the membership app, and Reena went above and beyond by offering to configure it for us based on our specific requirements. Her support was prompt, professional, and incredibly helpful. Highly recommend AiTrillion for their excellent customer service.

Prize Pop
Australia
6 days using the app
AiTrillion replied November 11, 2024

Thank you for your wonderful feedback! 😊 We’re thrilled to hear that Reena provided exceptional support and helped configure the membership app to fit your needs. Thanks for recommending AiTrillion for our customer service! 🌟

September 16, 2024

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

KaraMarie
United States
3 months using the app
AiTrillion replied November 11, 2024

Thank you for your feedback! 😊 We're glad our support team could go above and beyond to assist you with your requests! 🌟

September 10, 2024

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

SuperSkyf
South Africa
11 days using the app
July 10, 2024

Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.

Eat Water
United Kingdom
3 months using the app
July 15, 2024

Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!

RiOT Comedy
United States
6 days using the app
May 21, 2024

We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully.

I recently setup the Affiliate Module and was having trouble setting it up.
Their customer service is excellent. They are always quick to respond and follow up afterwards.

Definitely worth the money

Warehouse2020
Canada
About 4 years using the app
June 14, 2024

AiTrillion has been a fantastic addition to our store at Clicknpick.online.
We're truly impressed by the way it tracks customer data, enabling us to enhance our email automations and drive successful sales. Since implementing AiTrillion, we've seen a notable boost in our conversion rate. The support we received for integration and setup was not only quick but also highly effective, ensuring a seamless experience. Highly recommended.

Clicknpick
India
16 days using the app
June 25, 2024

Wonderful app. Makes marketing easy with multiple modules working together at a same time.

HaveIn
India
12 days using the app
May 28, 2024

Reena has great explaining the tools and everything we need to make the best out of this app.

I'm happy

SesseBen LLC
United States
Almost 2 years using the app
June 20, 2024

per il supporto e per il funzionamento dell'applicazione sono meritatissime le 5 stelle.

for the support and for the function for this app there is 5 stars! thanks to Reena specially!

LumiEternal
Italy
About 2 months using the app