Reviews (240)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with its all-in-one marketing tools, including loyalty rewards, email automation, and smart popups. The seamless Shopify integration and single interface simplify campaign management. Merchants appreciate the extensive features like workflow automation and tailored product recommendations. The customer support team is noted for being responsive and helpful, enhancing user experience and customer retention.

February 18, 2025

AiTrillion is a wonderful platform with many different tools you need to run your business. We love that so many assets are located in one place and make it easy for us to accomplish multiple business goals under one platform such as E-mail & SMS marketing and promotional web design tools.

We originally installed AiT for the expansive Loyalty Program which has been a great tool to us, but there are many other features within this App that will benefit your business.

Plus, the customer support is very responsive and will lead you through any questions or set-up guides you need.

100% recommend to other Shopify users!

Spark*l
United States
About 2 months using the app
March 10, 2025

AiTrillion is not just a great platform, but its support team is amazing. They’re always there when you need them, respond quickly, and genuinely care about helping you get the most out of the app. It’s hard to find such great support these days. Highly recommended!

Miller & Marc
Spain
8 months using the app
January 27, 2025

The system was incredibly easy to integrate with our Shopify platform. The seamless setup process saved us a lot of time and effort. Most importantly, it has been a game-changer for driving our loyalty program. Our clients are more engaged than ever, and we’ve seen a noticeable increase in repeat business. Highly recommend their solution to any business looking to enhance customer loyalty and streamline operations!

Ilara Health Medications
Kenya
12 months using the app
December 26, 2024

They have everything you need to run a successful store. Their review and rewards features are fantastic, and have helped me get more sales. Every time I have a question, they are very quick to respond, and will set things up for me in minutes. I save so much time and money with their apps, I can't recommend them highly enough! I have tried using other apps and they don't compare. I definitely recommend using AI Trillion, it will improve your store and help your sanity!

Lazygirl Approved
United States
About 1 year using the app
AiTrillion replied January 24, 2025

Thank you for your amazing feedback! 😊 We're thrilled our features have boosted your sales and saved you time. Your recommendation means a lot to us, and we’re excited to keep supporting your success! 🚀✨

February 24, 2025

I installed this app and had a few questions about usage. Hritik and customer service team were very helpful and scheduled a call incredibly quickly, solved my queries and were incredibly knowledgeable. Would highly recommend customer service. The app itself is highly intuitive with each individual app working together. For us this eliminated the need for workarounds and other workflow patch ups compared to other individual apps. 10/10

Plant Friends Online
United Kingdom
1 day using the app
January 21, 2025

The best customer relation I ever seen. It is above all expectations. Their team is helping me to set up everything while we are under a lot of workload and it is a top-end support they are offering.
The features feels unlimited and very well done.
This app may be the number one on Shopify in a few years because of their ability to make such a great product, but more over with a perfect set up team wich is the key for ecommerce actors.
Bravo !

h2o+
France
17 days using the app
AiTrillion replied January 24, 2025

Thank you so much for your amazing review! 😊 We’re thrilled to hear that our support and features have exceeded your expectations. Helping you succeed, especially during a busy time, means the world to us. 💪 Your trust motivates us to keep improving and aiming for that #1 spot on Shopify. 🚀 Thank you for being part of our journey! 🙌

February 7, 2025

I tried 5 other loyalty programs before I chose this one. This is what the other 5 should have been like. First, setup is super easy and it looks great on my site out of the box. Second, the AITrillion app has so many features at a great price that using it is a no-brainer. Third, the customer support is the best I've ever experienced. If you want tons of features on your site at a great price with even better customer support, give AITrillion a try.

Nurture Handmade
United States
1 day using the app
March 26, 2025

Just started using this app, and so far its the best around for the all in one app and service. The Support is great, fast and efficient. highly recommended to anyone looking to upgrade there store and customers experience. 5 Stars *****

Modern & Heritage Jewellers
United Kingdom
About 21 hours using the app
November 6, 2024

AiTrillion has truly transformed our Shopify store's marketing and customer engagement! The app is incredibly user-friendly and integrates seamlessly with our store. We love how it consolidates all essential marketing tools, from email campaigns to loyalty programs, into one platform. The customer segmentation and analytics features have provided us with valuable insights, allowing us to tailor our marketing strategies effectively.

The customer support is top-notch, always responsive and ready to help with any queries. AiTrillion has made managing our marketing efforts so much easier and more efficient. Highly recommend this app to any Shopify store looking to boost their marketing efforts and increase customer retention!

Utoppa
Germany
3 months using the app
AiTrillion replied November 11, 2024

Thank you for the awesome review! 🌟 We're thrilled AiTrillion has boosted your marketing and customer engagement. Glad you're enjoying the all-in-one features and our responsive support! 🚀 Thanks for recommending us! 😊

November 12, 2024

Loyalty club is very easy to setup, very useful. Driving a good amount of traffic, sales, boosting conversions.

Support is here whenever you need them, helping with setting up, problem solving, knoweladge transfering.

5/5 from me! Keep up a good work!

Wanmai Wok
Croatia
9 months using the app