Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

August 4, 2023

Rishav was great today! He helped me troubleshooting the payment issue and I can continue with the set up.

Balloon Art Decoration
Canada
14 days using the app
AiTrillion replied August 10, 2023

Thank you for letting us know! We're thrilled Rishav could assist you with troubleshooting the payment issue. If you have any more questions or need further assistance during the setup, feel free to reach out. We're here to help! 🙌🛠️

May 3, 2023

Very good service, most helpful. Much better than expected. Patients with my many questions and required explanations

The Fragrance Room
Australia
13 days using the app
AiTrillion replied May 10, 2023

Thank you so much for taking the time to share your experience! We're so happy to hear that it was a good one ✨

June 26, 2023

It was great experience. My issue was resolved and the review module was showing up. Reena is very knowledgable and patiently understood and resolved the problem. Thanks.. appreciate your efforts

Trendy
India
13 days using the app
AiTrillion replied June 29, 2023

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great! We will update Reena about your feedback 💖

February 11, 2022

I really like AI trillion, it help me a lot. Hope you can support to translate multilanguage in the future, it makes our websites to serve many kinds of users better.

Test SSP Crocs 1
Vietnam
13 days using the app
AiTrillion replied February 18, 2022

Thank you so much for taking the time to leave us this amazing review 💖

September 27, 2023

We haven't been using AiT for very long just yet, but I've been quite impressed with their support. From the generous choices for meeting times to their abundance of knowledge, their team seems to know their stuff! Most importantly is their ability to quickly help and implement solutions to any issue I've had thus far. Looking forward to continuing this relationship and hopefully expanding our business.

The Remedy Co.
United States
13 days using the app
Edited October 18, 2019

with all the apps out there it was really stressful until I found this app, it literally has everything needed to run a profitable ecom store and support is a1 they helped me set up the ratings feature on my site with no problem ...

chelseafanshop
United States
12 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

March 31, 2021

This app is overwhelmingly inclusive of just about everything I need...in a good way! With all of the moving parts it takes a minute to get acclimated and that where the A1 customer service comes in...you have to try this app, you won't be disappointed. Not to mention, I received a phone call a few days after I downloaded the app from the customer success department to get a feel for my needs and to let me know that their team would be there to help with the onboarding and anything else I need. You can't beat Great Customer Service!!!

Je Suis Diva
United States
12 days using the app
AiTrillion replied April 18, 2021

Thank you so much for the kind words and five-star rating! Our Customer Success team is so happy to help out. 😄

July 18, 2020

This app is just what I've been looking for. I deleted 3 other apps because this has all the feature in one.

Humbled Ohana
United States
11 days using the app
Edited April 5, 2021

This app is literally going to save me $400 in other app fess, AND ITS A BETTER PRODUCT! They also have AMAZING customer service. Im in the process of getting rid of at least 4 apps! This is possibly the best app value wise that we have purchased! Big appreciation from FragrantBodyOilz

FragrantBodyOilz
United States
10 days using the app
August 16, 2019

Best app ever!! friendly fast service and set up is a breeze, 1000% recommended!!! covers all basics for a new online store, emails, push notifications, loyalty program etc...

Earth Autism
South Africa
10 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.