Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

April 19, 2023

The AiT is AMAZING!!!! Whenever I have a question, I either setup a video chat or I just email and they respond pretty quickly. I will update more reviews once I get my store live and we test all the amazing things this app has to offer.

Foxy Bee Boutique
United States
9 days using the app
AiTrillion replied April 28, 2023

Thank you so much for taking the time to leave a review. 💖
We are so glad our team was able to provide the support that you needed.

Let us know if you need any help and our team will you grow your business. 💪

August 2, 2019

Great App Platform. Everything you need from loyalty rewards program, review widgets, email marketing, push notification, chat bot, email template designer. The support team is AWESOME, I send an email and I guest a response within 10 hours. They also spent time to create documentation to guide you how to install the widgets. It takes a minute to go through everything and make sure it is installed correctly (alot of information) however the app itself can be integrated with other apps which I find nowadays we install so many apps but how do we integrate them together onto the website. I submitted a features request to the loyalty program and their team got right on it and will have it for me this week, at $0 cost ! talk about customer service. LAST BUT NOT LEAST the app captures date, customers who viewed which products most, which emails attracted them, which customer spent the most etc. all in 1 and pricing is affordable.

LASHYBROWS&CO
United States
9 days using the app
AiTrillion replied April 23, 2020

Thank you for the review. Team AiTrillion is humbled and grateful.

August 10, 2023

Still in the testing phase and working on getting everything set up and customized, but so far, this app seems to be great. Rishav and his team have been absolutely phenomenal with the level of technical support and customer service they provide! I'm not a tech-savvy person, but they have been so patient, kind, and understanding, and have been great at understanding my needs to have things set up like I want. AiTrillion is a great app that is backed by an amazing team for technical and customer support!

Sweet Surrender
United States
9 days using the app
AiTrillion replied August 17, 2023

Thanks for your feedback! 🌟 We're thrilled that AiTrillion is proving helpful during your testing phase. Our team is dedicated to providing top-notch technical support and customer service. We're here for you as you customize the app to your preferences. Your kind words mean a lot to us! 🙌

October 12, 2020

I love it! cant wait for everything else they come up with! I would recommend! i had no hassles, very easy to navigate. cant be more awesome.

ClubStoned.com
United States
8 days using the app
July 1, 2020

I love the onboarding proccess & so far i can see how it's going to help since with getting to know my customers/leads

Power Fitness
United States
8 days using the app
September 16, 2019

This App is great so many features to help keep our customers engaged in our brand. The Email marketing automation with Loyalty and Review is great combination in this app.

J Fashion Store
India
8 days using the app
AiTrillion replied September 17, 2019

Thank you so much for the 5-star review. We're glad that our app is able to help your business!

October 23, 2020

Fantastic app! has so much going on! you can do marketing, reviews and whatnot!! Def will help any online store!

TechAndGadgetZone
United States
7 days using the app
August 15, 2020

That app is fantastic. Multi function help me to save time and focus on other important things. Thank you

Fashion Luxy
Canada
7 days using the app
November 8, 2023

Super merci !

2DBE
France
7 days using the app
July 31, 2023

I swapped 3 pricey apps for AiTrillion, and am really impressed. It does everything i want it to be able to do, plus more! I had a few questions and their support was 5*; incredibly responsive and solved all my issues first try. Highly recommend.

Team Hen
United Kingdom
7 days using the app
AiTrillion replied August 1, 2023

Thank you for your glowing review! 🌟 We're thrilled to hear that AiTrillion met your needs and exceeded expectations. Our support team always aims to provide top-notch assistance. We appreciate your recommendation and look forward to continuing our service excellence for you. Happy selling! 🚀