Reviews (242)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and sales with its all-in-one marketing tools, including loyalty rewards, email automation, and smart popups. The seamless Shopify integration and single interface simplify campaign management. Merchants appreciate the extensive features like workflow automation and tailored product recommendations. The customer support team is noted for being responsive and helpful, enhancing user experience and customer retention.

December 10, 2024

I found it incredibly easy to set up and use. Its comprehensive tools feel like they were made to simplify my work, and I love how seamlessly everything integrates. I’m replacing my current email marketing platform with it and plan to use several modules to streamline my business. It’s exactly what I needed in one place!

Mingl
Sweden
About 1 hour using the app
AiTrillion replied January 24, 2025

Thank you for your amazing feedback! 😊 We're thrilled to hear how easy and seamless you found the setup. It’s great to know our tools are simplifying your work and replacing multiple platforms. We’re excited to support you as you streamline and grow your business! 🚀🙌

February 15, 2025

We were amazed by the power of this app, and by the clarity and professionalism of the support team.

Le Aste di Sohà
Italy
29 days using the app
Edited October 8, 2024

find all you need at AiT: Loyalty program & Emails. Reena and Ankit really fast supporter.

PlanToys USA
United States
2 months using the app
AiTrillion replied November 11, 2024

Thank you for the shoutout! 😊 We're thrilled to hear you're enjoying the loyalty program and email features. Reena and Ankit are glad to support you quickly and efficiently! 🙌🌟

September 16, 2024

The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.

KaraMarie
United States
3 months using the app
AiTrillion replied November 11, 2024

Thank you for your feedback! 😊 We're glad our support team could go above and beyond to assist you with your requests! 🌟

November 18, 2024

Very good customer service. they helped me set everything up and customize it to my store.

Helena
Israel
3 days using the app
September 10, 2024

Very helpful easy to use when service agent clarifies ease of use via zoom. Truly recommend this app.

SuperSkyf
South Africa
11 days using the app
February 9, 2025

Very responsive support team.

Scott's Brix
United States
4 months using the app
January 15, 2025

all good, easy to use, very strong function

Gandhanra-ART
United States
3 days using the app
AiTrillion replied January 24, 2025

Thank you for your feedback! 😊 We’re thrilled to hear you find the app easy to use and packed with strong features. Let us know if there’s anything else we can assist you with! 🚀

Edited December 16, 2024

We have been working with AITrillion for over 4 years. Just ended a meeting with Namit. He was super helpful and open to guide us on leveraging other AITrillion resources we have been under utilizing for years. Thank you Namit! I will be reaching out to you & your team at the beginning of every year for a check-up & opportunity review.

Edit- Huge shoutout to Naman, he was incredibly knowledgeable and helpful!

Louis

Bombshell Wax Company
United States
Over 4 years using the app
Edited August 22, 2024

Excellent customer service and quick to resolve any issues I may have had over time. Been using the app for several years now and I would definitely recommend it for the amount of apps and features it has.

Manic Muscle Labs
United Kingdom
Over 4 years using the app
AiTrillion replied April 22, 2020

I’m humbled and grateful. Thank you for your review.