Reviews (498)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features that boost business operations and customer engagement. Key benefits include enhanced conversion rates and sales through an easy-to-set-up loyalty program and effective retention strategies. The app integrates loyalty programs, email marketing, product reviews, and affiliate modules seamlessly with Shopify. Merchants appreciate the intuitive interface and the consolidation of multiple marketing tools into one platform, simplifying management. The app is also praised for its reliable performance and exceptional customer support, with staff members like Reena, Hritik, and Ankit noted for their responsiveness and helpfulness.

November 27, 2019

Brilliant ! This app has increased my sales and the loyalty rewards has given my customers the extras push to buy my products. I have to say the customer service team at aitrillion are absolute brilliant! They have sent me up and got me going without disturbing my business/ I highly recommend ai trillion!

BeardKeeper
United Kingdom
Almost 3 years using the app
AiTrillion replied November 29, 2019

Thank you for the five-star review! It's awesome to hear that our Support team was able to help out!

Edited February 1, 2022

AITrillum have been a great support so far. They are quick to respond and have solved many issues we had. I would definitely recommend them.

Soberlicious
Canada
Almost 3 years using the app
AiTrillion replied January 13, 2022

Thank you so much for your lovely review! 💖

November 26, 2020

I know little about computer apps and this was recommended, it has everything I need thou it has taken awhile to work around it but the customer service helping me has been absolutely fantastic, if only other tech companies treated their customers the same way, it would make life so much easier. Highly recommended!

Arte Moda Australia
Australia
Almost 3 years using the app
Edited August 29, 2020

This is the Swiss Army knife of app, it has everything you could ask for. Really has helped us with marketing our site and getting good traffic. also have some great customer 24/7 service too.

BW Drum Shop
United Kingdom
Almost 3 years using the app
AiTrillion replied June 8, 2020

Our heart just keeps thanking you and thanking you! Thank you for your 5-star review. Words are not enough to express our thanks for the 5-star review. We will always be grateful to you for making our day special today.

Edited January 7, 2021

AiTrillion has been a great way to communicate with customers. I am able to get great insight on my customer on what they are looking for. There support is quick, friendly, and knowledgeable to help setup when I changed my theme and needed to add AiTrillion to the new theme.

Mommy's Little Heart
United States
Almost 3 years using the app
January 12, 2023

We have been working with AITrillion for over 4 years. Just ended a meeting with Namit. He was super helpful and open to guide us on leveraging other AITrillion resources we have been under utilizing for years. Thank you Namit! I will be reaching out to you & your team at the beginning of every year for a check-up & opportunity review.

Louis

Bombshell Wax Company
United States
Almost 3 years using the app
January 20, 2021

Extremely customer friendly userface and easy to use app. Most importantly, the most amazing customer service - they helped me with all the little details and put a lot of time and effort to my demanding questions. Would highly recommend them and the app!

Aqua Care Pro
United States
Over 2 years using the app
AiTrillion replied February 1, 2021

Thanks Aqua Care Pro.

August 29, 2022

I am very appreciated the support and very professional to solve my questions which has been bothering me a long time, looking forward to further more work together.

Gotta Flurt
United States
Over 2 years using the app
June 14, 2021

I use this app to run my email campaign and it is good for us. The integration between loyalty, email, and all its features is very tight-knit and the support is great as well!

Acapparelstore
United States
Over 2 years using the app
AiTrillion replied July 22, 2021

Thank you so much for your lovely review! 💖

May 15, 2023

I recommend the AiTrillion app for all its features, facilities and support. Not only do they help you set it up but give you great ideas to do better business!

Tammise Market
United States
Over 2 years using the app
AiTrillion replied May 18, 2023

We are so glad you chose AiTrillion! Thank you very much for your review, we are looking forward to helping you succeed! 🚀