Aiva: AI Inbox Assistant

Pricing: From $35/month. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: AivaIO

One AI-powered inbox for all customer messages. Respond faster using your store's context.

Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business.

All customer messages from email, Slack, and social channels appear in one place
Generate personalized response drafts instantly with optional auto-send
Action items mentioned in messages become tasks automatically

Languages

English

Works with

Shopify Admin
Gmail
Outlook
Slack
Google Calendar
Outlook Calendar

Pricing

Basic

$35 / month

or $349/year and save 17%

7-day free trial

Professional

$95 / month

or $946/year and save 17%

7-day free trial

Enterprise

$239 / month

or $2,380/year and save 17%

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by AivaIO.

Resources

FAQ

Developer

AivaIO

Website

Cranbrook, QLD, AU

Launched

January 23, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Content providers

Email address, IP address, browser and operating system