Aiva: AI Inbox Assistant
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One AI-powered inbox for all customer messages. Respond faster using your store's context.
Running a Shopify store means handling customer messages from email, chat, and social media. Switching between apps wastes time and important inquiries get missed. Aiva solves this by unifying all your communications in one AI-powered inbox. It leverages your store data—orders, products, and customers—to draft personalized responses instantly. Messages are automatically classified by priority so you focus on what matters most. Spend less time managing messages, more time growing your business.
- All customer messages from email, Slack, and social channels appear in one place
- Generate personalized response drafts instantly with optional auto-send
- Action items mentioned in messages become tasks automatically
Languages
English
Works with
- Gmail
- Google Calendar
- Outlook
- Outlook Calendar
- Slack
Categories
Channels
Workflow automation
Pricing
Basic
$35 / month
or $349/year and save 17%
7-day free trial
Professional
$95 / month
or $946/year and save 17%
7-day free trial
Enterprise
$239 / month
or $2,380/year and save 17%
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This has been extremely helpful for managing my business'.
Saving me countless hours everyday responding to customer emails.
Support
App support provided by AivaIO.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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View Online Store
Online Store pages
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