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Automate COD confirmation via WhatsApp. Reduce shipping losses by confirming COD orders on WhatsApp.
Cash-on-delivery orders can create avoidable fulfillment work when customers are unreachable or no longer want the order. Akeed helps merchants confirm COD orders on WhatsApp before shipping. When a COD order is created, Akeed sends a branded WhatsApp confirmation messages and records the customer response. Merchants can track confirmed, canceled, and pending orders in the dashboard, then review Shopify order tags before fulfillment. Merchants can control when confirmation messages are sent.
- Sends WhatsApp confirmation messages for new COD orders
- Tracks confirmed, canceled, and pending customer responses
- Shows COD confirmation metrics in a merchant dashboard
- Control the confirmation flow (delay confirmation, follow-up, quiet hours)
- Adds Shopify order tags after customer responses
Languages
Arabic and English
Works with
- WhatsApp Official Cloud API
Categories
Pricing
Starter
Free
Features
- 30 WhatsApp confirmations included
- Automatic COD confirmation on WhatsApp
- Automatically update orders in Shopify
- Dashboard with confirmation insights
Basic
$8.99 / month
Features
- 300 WhatsApp confirmations included
- Automated follow-up reminders
- Rule-based order confirmation automation
- Advanced dashboard with insights
- No extra costs
Pro
$22.99 / month
Features
- 1,000 WhatsApp confirmations included
- Everything in Basic
- Pause messages during quiet hours
- Schedule messages based on your timezone
- No extra costs
Scale
$49.99 / month
Features
- 2,500 WhatsApp confirmations included
- Everything in Pro
- Priority support
- Built for higher-volume COD stores
- No extra costs
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
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Support
App support provided by Akeed.
Resources
Launched
May 13, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
Order edits, all order history for the last 60 days
