Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy-to-use drag-and-drop features and seamless integration with popular apps, suitable for those without development skills. They praise its fast page loading times and exceptional customer support, with specific shoutouts to team members like Leo, Andres, and Joseph. It's valued for enhancing e-commerce functionality and design, improving customer interaction on Shopify stores.
Refine
-
By rating
Replo is a very powerful landing page builder, far more advanced than any landing page builder out there.
It's still early stage, but I appreciate that they are always constantly investing back into their features.
The customer support is also very fast and if they can't solve the issue, they are really good at following up.
I'll keep spending more time on it and I hope to come back and update it to 5 stars.
Thank you for your thoughtful feedback and please know you are heard.
We've done a deep dive into your support outcomes and found several possible improvements. This primarily revolves around more empathetic messaging and faster escalation procedures for when things do go wrong.
We appreciate your business and are committed to making sure your support experience continues to improve.
I think it's the best app of the world, it can be generate a full very maximize conversions websites, the support is incredible, best support of the planet, 99 usd is just nothing for an app like that I recommend for everbody without any doublt !!!
This is by far the best page builder for Shopify. It's easy to use and has tons of great features. The template library (whole pages for different purposes or individual sections) is also quite extensive and new templates are added regularly. The support (Hamza, Collins and all the others) is absolutely top tier. They fixed every single problem/question that we had and even sent custom videos if necessary. Highly recommend!
Shahar and Collins have provided 11/10 service during the whole process when building and fixing bugs with the pages, they have gone on and beyond spending 5-10hours per day helping fix things.. truly the best suppot team ever , they going on and beyond for their customers truly.. without their support i would literally be still stuck at 0.
I like Replo's features a lot, especially being able to add sections to my Shopify site. I must admit the platform could be faster. If you're looking to create something with a short timeline, I wouldn't recommend replo, every click takes about 5-10 seconds of loading. Me, being a fast worker, find page building in Replo a little frustrating. But again, I love the platform and its features.
[Edit 12/08/2024] Update here! Wanted to let you know that we actually found and fixed the performance issue you were experiencing. It was specifically related to pages which had large amounts of States-based styles, and we were able to implement some improvements here and get the time it takes to make an edit on your page down by about 10x. Don't hesitate to reach out in the future if you see any other issues with Replo, appreciate you raising this and hoping we can win back your support in 2024!
Hey there! Noah here, co-founder at Replo. I believe we chatted briefly via our support chat a few weeks ago, when we helped figure out an issue publishing pages related to the Youtube embed component in Replo.
Definitely didn't realize that you were experiencing slowness - 5-10 seconds is absolutely not acceptable. After seeing this, the team had a look at the store and we were able to confirm that it takes quite a long time to apply updates to the page. We've created an escalated issue internally and our engineering team is going to check it out - we're not sure what exactly the issue is yet, but our working theory is something related to the Boba Nutrition theme.
We'll work it out and get back to you, and hopefully we can win back some folks who also like to work fast. Don't hesitate to reach out via support or email until then - I'm noah@replo.app. Thank you!
Really incredible App. I'm not very tech savvy but with the help from their chat support (5*) I'm able to create landing pages supporting our efforts on meta and site-wide.
Joseph is particularly helpful and supportive.
Great job.
I've been using this for 2 days and at first it was not as easy as I first assumed but once I got my head around it, it is brilliant. Most importantly the support from Collins is second to none. I have previously worked in Support for many years and his support has been the best and most efficient I've ever received. Thank you guys. From Manny @ Fifth Ray
Great app. Not the cheapest but for cranking out lots of landing pages it's second to none. You can even use it without having the basic plan.
This harsh review is for several reasons. Mainly think they are overpriced. They had a product template in beta that was just launched, and to use it you must be on the $250/month tier. That's just greedy! How do you expect a small business to afford that? No software in our stack, for any function of our business is so expensive, and nor should it be! And so much for being "unlimited".
Second, I just tried to cancel the subscription and got an error. I opened a support ticket. Instead of canceling, the reply back was "can you share the error screenshot?" Really?? Someone is trying to stop from being charged again, and instead you ask them to troubleshoot your software issues for you? Address my concerns first!
Third I used their landing page services and they completely dropped the ball. It took a lot of follow up and I finally got a full refund, and that's the only reason this review is 3 stars instead of 1.
Hey folks, Noah here, co-founder at Replo. Sorry for the confusion here. Thank you for the feedback on the pricing for product templates, really appreciate that - we're going to continue to think about how to enable smaller brands in the future, agreed that 250 a month can be a big sticking point there. Also wanted to apologize about the experience you had cancelling the subscription - I verified that we've now refunded all charges from everything (including the partnership service you mentioned where the ball got dropped).
Also followed up with our support team since there was some miscommunication there - completely agree that in that scenario the thing to do is ensure the plan is cancelled first and worry about software errors later. For some additional transparency, we identified that this was an issue due to a billing plan that had originally been set up through the partnership service offer and we've added more documentation on this for the support team, so hopefully shouldn't happen again!
Appreciate that Replo didn't work out well for you and hoping we can win back your support in the future. Don't hesitate to reach out directly at noah@replo.app if you have any more feedback!
very useful app to test and launch landing page,
i love it
support is quick and very good ! thanks to Joseph Echendu ;)
i recommend it !