Reviews (43)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
January 20, 2022

Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store.

Excavator Parts Direct
United Kingdom
About 1 year using the app
January 19, 2022

Search is the most important feature on our online store with 15k+ products. And Algolia is the perfect solution for us. The indexing process works very well, and the Algolia dashboard gives us tons of features. We used InstantSearch.js to implement a custom search user experience.

asmus shoes & beautiful things
Austria
9 months using the app
Edited June 15, 2017

After reading one of the bad reviews below, I checked and found I was experiencing the same issue on my iPhone. I contacted support and they got back pretty much straight away. After 2 days of some back and forth to try to troubleshoot the problem, Matthieu has been a pleasure to work with, and helped me fixed the problem (so yes, there is a quick and easy fix for it!). They have since written a public post with the resolution https://discourse.algolia.com/t/ios-issues-with-our-shopify-autocomplete/1653

Apart from this little problem, the app itself is great, and we've been able to manipulate it to work with our retail/wholesale store. This has really helped search for both our customers and customer support team, and also makes training new employees easier. Check it out on www.smai.com.au

Thanks Matthieu and Algolia Search! Great app and great service! :)

Smai
Australia
9 months using the app
February 22, 2024

I've used Algolia for a few years now, originally with the full API integration, and now with the Shopify app and I've been really impressed with both.

Investment in the set-up and configuration is definitely worth the output - it's such a powerful tool. Algolia's re-ranking in our collection pages and search results improved our click throughs and conversion enough to quickly pay for the license.

I know this because of the ability to A/B test in the tool, coupled with visible and detailed analytics.

Would definitely recommend.

Veynd
United States
6 months using the app
Algolia replied May 2, 2024

Appreciate your support!

November 3, 2016

If Amazon.com has a feature then you probably want your store to have it, and having a real-time autocomplete search (and then a search page with every filter your customer could want) are must-haves. Algolia is a night and day difference from the default search on our site and was an easy integration for how powerful the app is. Super responsive support as well!

Choix
United States
6 months using the app
February 9, 2018

Excellent search tool, would recommend to anyone.

Dicks Climbing
United Kingdom
5 months using the app
January 21, 2018

Brilliant app, works like a charm and gives a unique user friendly quick and responsive UI which is very helpful on ecommerce websites

Orshy
United Kingdom
4 months using the app
Edited September 29, 2017

Really wanted to use this app, but I cannot create an account with them. I literally cannot press the "create account" button on my browsers (and I've tried all of them).

I've asked support to help me multiple times, and they always say they will look into it, but then I never hear from them again.

EDIT: they contacted me quickly after this review with a great solution and some extra's.

Natural Heroes Nl
Netherlands
3 months using the app
December 19, 2017

Algolia is an amazing search SaaS providing an amazing user experience to our customers. We were thinking about building a search ourselves with Elasticsearch, but are now using Algolia to make 3M+ books searchable at shop.autorenwelt.de.

Matthieu, who is responsible for this integration at Algolia, was an absolute pleasure to work with - never before have I experienced such a responsive, thorough and helpful customer support.

If search is the primary way your customers interact with your product range, don't skimp on it.

Autorenwelt
Germany
3 months using the app
Edited July 26, 2018

This Algolia integration was easy to implement and provided a much better result that out of the box search. We've also been able to adjust the ranking and disable typo-tolerance for a few unique strings to better suit our needs.

Clivecoffee
United States
About 1 month using the app