Algolia Search and Discovery

We tested almost every search app out there and spent countless hours finding the right search for our shopify store, robotvacuums.com. We also ported it to another site, freedomusasales.com
Algolia is not only better than all search engines, it completely blows all other apps out of the game.
I cannot understand any of the low reviews except A: Lazy ignorant people who do not understand what they are missing out on or B: Jealous competitors who know their goose is cooked.
Other search apps are just modifications of the built in shopify search, which is extremely lacking in features. Some are so backwards that you cannot even type a search term in middle of a sentence, it will not show results.
We are still new to algolia and learning how to harness it but seeing the bad reviews is so categorically false and wrong on so many levels that it just gets me angry and we had to write something...
Thanks!

It is very difficult to set up and use. You need an IT expert to be able to use this application.
I've spent days trying to find a way to use it, but it doesn't work.
The support team responds very slowly.

After reading one of the bad reviews below, I checked and found I was experiencing the same issue on my iPhone. I contacted support and they got back pretty much straight away. After 2 days of some back and forth to try to troubleshoot the problem, Matthieu has been a pleasure to work with, and helped me fixed the problem (so yes, there is a quick and easy fix for it!). They have since written a public post with the resolution https://discourse.algolia.com/t/ios-issues-with-our-shopify-autocomplete/1653

Apart from this little problem, the app itself is great, and we've been able to manipulate it to work with our retail/wholesale store. This has really helped search for both our customers and customer support team, and also makes training new employees easier. Check it out on www.smai.com.au

Thanks Matthieu and Algolia Search! Great app and great service! :)

Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages

- Best search solution of the world (i tested a lot of them).
- Search is really fast!
- Amazing customer support

Algolia is going to be the next big thing.