Reviews (45)
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Overall a really solid app — no major issues and it integrates smoothly into our workflow. Would love to see a bulk edit option added for collection facets, as that would save a lot of time managing larger catalogs. Our TAM Elias has been incredibly helpful and supportive throughout our experience.
App is a bit clunky to use at times, with unexpected errors popping up when trying to apply changes. Most of the time, redoing the action solves it but nonetheless, it's time consuming. Algolia dashboard is quite useful and has lots of features/capabilities for nuanced execution. Algolia staff and support are super helpful (shout out to our TAM Elias) and bring a lot of experience in helping our business optimize and execute strategy.
Algolia has made search much faster and more relevant on our store. We especially like the control over rankings, synonyms, filters, and merchandising.
App & Dashboard work a bit against each other sometimes. Support is very fast, knowledgeable and helpful tough!
We had and issue with our staging environment not being able to reindex. After speaking with our TAM and entering a ticket our issue was resolved in a day. I am very pleased with the continuing communication and the speed in which it was resolved.
It is definitely not a straight forward implementation which requires support and that is pretty much none-existent unless you commit to min $12,000 USD a year.
Terrible support with pay as you go plan. We have tickets over 20 days old not answered.
Thank you for your review. We apologize for the initial delay. I see that a member of our team is speaking to you on the case. from what we can see some of the questions you had are resolved and we are hopefully making some good progress on your further questions.
Algolia is a powerhouse when it comes to search functionality. The robust customization options allow for highly tailored search results that enhance user experience and drive conversion. Their customer success team has been incredibly supportive throughout our integration, providing valuable insights and guidance to help us maximize the platform's potential. Algolia is a valuable asset for any DTC brand committed to improving their e-commerce search experience.
Love this app! Tons of flexibility around ranking factors, using tags or metafields. We also have enjoyed using the dynamic re-ranking feature which boosts our products based on CTR and CVR
We have several stores we manage and were having issues with search and filtering. Algolia has been an amazing tool for our team presenting results quickly, giving us more control over the results that are returned and providing us with great support.
Algolia is a great product and we are very happy with it. This has drastically improved our search and merch experience through AI recommendations and other automations.
The platform is always evolving and we can't wait to see the new features.
The Algolia app works well with Shopify. It does not provide a frontend framework though so this is something your developer team will need to implement with Algolia.
Also their support and CSM are very responsive and we have always been able to find commercial and technical solutions.
