Reviews (43)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
October 10, 2024

No support at all!!

PartsHouse
United States
3 months using the app
June 20, 2024

Smooth integration and good support from Algolia team for setting up the right indexes that boost response time of search

World of Books
United Kingdom
Over 1 year using the app
Algolia replied August 5, 2024

Thanks for sharing your experience with us!

June 14, 2024

Took the app off our store since we longer use it- it is still embedded in the backend causing search issues for our customers.

Premier Lacrosse League Shop
United States
Over 2 years using the app
Algolia replied August 5, 2024

Thank you for your feedback. We're sorry to hear about the issues you're having. Our support team has reached out to you to see where we can help.

May 29, 2024

Installed app, authenticated to algolia, it asks me to select application to create credentials and 'get started'. Loading spinner just spins and never completes, so I can't even do the basic configuration.

Email Algolia support, get a response 30 minutes later saying because i am on a 'free' plan, I don't get any technical support.

So long story short, can't get the basic app configured, 0 support.

Dhi Ferrari | Cakes
New Zealand
5 days using the app
Algolia replied June 6, 2024

Thank you for sharing your feedback with us. We're sorry to hear about your recent experience. Our team has reached out to you via email to offer our assistance. When you have a moment, please reply so we can help resolve the issue and ensure you're fully set up.

April 29, 2024

Beware - You will need a full stack developer to install this app for you - no plug-and-play setup. Even for minor adjustments , there is no in-app dashboard to customize.

Vape 360 Uk
United Kingdom
About 9 hours using the app
Algolia replied May 2, 2024

Thank you for your feedback. We're sorry to hear about the setup issues and appreciate your patience. Our support team has reached out to you to see where we can help.

We've also launched a new quick start video this week to simplify setup: https://academy.algolia.com/guides/96331898-0715-11ef-9b8d-02cd6c51e67b/tasks/38f8aa3e-063a-11ef-a872-06ed93d039b7.

Additionally, today's update includes a fix that might specifically aid with setting up on your theme. We’re committed to enhancing your experience with our app. Please contact our support team for further assistance. Thanks again.

February 15, 2017

Good customer support
The search page is pretty fast!
It's going to be the main structure of my collections pages

Parispousse
France
Almost 4 years using the app
February 15, 2017

- Best search solution of the world (i tested a lot of them).
- Search is really fast!
- Amazing customer support

Algolia is going to be the next big thing.

Aqualoop
France
About 3 years using the app
May 25, 2018

Best app ever as search tool! We love you Algolia <3

Test 7371
France
Almost 3 years using the app
March 11, 2022

We use Algolia to filter and render collections, product recommendations and search. It is really fast and reliable. Highly recommended

Noski Noski
Poland
Over 2 years using the app
February 24, 2024

Incredibly fast, reliable and flexible search

Roger Ximenez: Bespoke Belts and Leather Accessories
United States
About 2 years using the app
Algolia replied May 2, 2024

Glad to hear it is working well for you!