Reviews (43)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
February 9, 2018

Excellent search tool, would recommend to anyone.

Dicks Climbing
United Kingdom
5 months using the app
January 21, 2018

Brilliant app, works like a charm and gives a unique user friendly quick and responsive UI which is very helpful on ecommerce websites

Orshy
United Kingdom
4 months using the app
Edited September 29, 2017

Really wanted to use this app, but I cannot create an account with them. I literally cannot press the "create account" button on my browsers (and I've tried all of them).

I've asked support to help me multiple times, and they always say they will look into it, but then I never hear from them again.

EDIT: they contacted me quickly after this review with a great solution and some extra's.

Natural Heroes Nl
Netherlands
3 months using the app
December 19, 2017

Algolia is an amazing search SaaS providing an amazing user experience to our customers. We were thinking about building a search ourselves with Elasticsearch, but are now using Algolia to make 3M+ books searchable at shop.autorenwelt.de.

Matthieu, who is responsible for this integration at Algolia, was an absolute pleasure to work with - never before have I experienced such a responsive, ...

Autorenwelt
Germany
3 months using the app
June 7, 2022

If I could give Algolia 0 stars I would - THE WORST APP, THE WORST ORGANIZATION, DO NOT USE ALGOLIA!!!!! THEY OFFER ZERO SUPPORT - ONCE YOU ARE SIGNED UP YOU ARE ON YOUR OWN. TERRIBLE

Adornmonde
United States
About 2 years using the app
Edited July 26, 2018

This Algolia integration was easy to implement and provided a much better result that out of the box search. We've also been able to adjust the ranking and disable typo-tolerance for a few unique strings to better suit our needs.

Clivecoffee
United States
About 1 month using the app
May 31, 2022

Unfortunately we were recommended this app by an old supplier and told it was easy to install and outside of the monthly fee it would not cost too much to configure. Upon installation this was in fact not true and we were quoted thousands of pounds to install the app. We then approached the app provider for help and to discuss the issues we were having. The app provider was less than helpful. We ...

Forthglade
United Kingdom
10 months using the app
Edited November 28, 2018

No longer supported - plan to replace

From github: https://github.com/algolia/instantsearch.js/issues/3309

"Note that InstantSearch v1 is no longer supported. "

This is the version shopify uses.

In the last week. I have contacted algolia twice for help with things not working as expect. Both times they gave the impression that shopify is not important and would not help.

I wanted to add an ...

Nexus Promo - IT Solutions
Australia
About 1 year using the app
October 3, 2022

Very overpriced for our needs. Post-sales customer support is slow. The tool itself is pretty quick and slick (once setup, however you will need a professional developer to install it, certainly not a plug-and-play setup. Online documentation and knowledgbase is very technical. Support just send you links to the knowledgebase each time). We have been oversold a package for which we didn't come ...

Snaffling Pig
United Kingdom
11 months using the app
November 6, 2020

Not a lot of helt getting started. I think it is quite complicated, so you need specialist to set everything up!

Snedkerværktøj
Denmark
About 2 months using the app