Reviews (43)

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 21% of ratings are 1 stars
March 11, 2022

We use Algolia to filter and render collections, product recommendations and search. It is really fast and reliable. Highly recommended

Noski Noski
Poland
Over 2 years using the app
Edited March 8, 2017

Very good app with ultra fast search. Helmetdon.in is now live with Algolia search thanks to excellent support from Algolia team.

Ecom Store 2
India
About 2 years using the app
January 11, 2022

I have used Algolia for the previous e-commerce sites on the companies that I worked for and it has always been the best option to get results, users can search for any type of product attributes and make it easier to convert. The spelling check and predictive text functionalities are something that no other search app has make work so well. I would recommend using without a doubt

The Locker Room Jock
United States
Over 1 year using the app
Edited February 15, 2017

A few early hiccups, but the developer fixed them. Everything works great! Great communications with the developer.

Testing Boston Spice
United States
Over 1 year using the app
Edited December 18, 2022

We tested almost every search app out there and spent countless hours finding the right search for our shopify store, robotvacuums.com. We also ported it to another site, freedomusasales.com
Algolia is not only better than all search engines, it completely blows all other apps out of the game.
I cannot understand any of the low reviews except A: Lazy ignorant people who do not understand what they are missing out on or B: Jealous competitors who know their goose is cooked.
Other search apps are just modifications of the built in shopify search, which is extremely lacking in features. Some are so backwards that you cannot even type a search term in middle of a sentence, it will not show results.
We are still new to algolia and learning how to harness it but seeing the bad reviews is so categorically false and wrong on so many levels that it just gets me angry and we had to write something...
Thanks!

Freedom USA Sales
United States
About 1 year using the app
January 20, 2022

Great app, works seamlessly within your site. (Doesn't feel like a bolted on app as many do.) Good support too, they have helped us achieve some quite complex technical solutions on our store.

Excavator Parts Direct
United Kingdom
About 1 year using the app
January 19, 2022

Search is the most important feature on our online store with 15k+ products. And Algolia is the perfect solution for us. The indexing process works very well, and the Algolia dashboard gives us tons of features. We used InstantSearch.js to implement a custom search user experience.

asmus shoes & beautiful things
Austria
9 months using the app
Edited June 15, 2017

After reading one of the bad reviews below, I checked and found I was experiencing the same issue on my iPhone. I contacted support and they got back pretty much straight away. After 2 days of some back and forth to try to troubleshoot the problem, Matthieu has been a pleasure to work with, and helped me fixed the problem (so yes, there is a quick and easy fix for it!). They have since written a public post with the resolution https://discourse.algolia.com/t/ios-issues-with-our-shopify-autocomplete/1653

Apart from this little problem, the app itself is great, and we've been able to manipulate it to work with our retail/wholesale store. This has really helped search for both our customers and customer support team, and also makes training new employees easier. Check it out on www.smai.com.au

Thanks Matthieu and Algolia Search! Great app and great service! :)

Smai
Australia
9 months using the app
November 3, 2016

If Amazon.com has a feature then you probably want your store to have it, and having a real-time autocomplete search (and then a search page with every filter your customer could want) are must-haves. Algolia is a night and day difference from the default search on our site and was an easy integration for how powerful the app is. Super responsive support as well!

Choix
United States
6 months using the app
Edited October 30, 2018

Let me save everyone some time, money, and frustration and give you a summary of what to expect with this app.

The app itself works pretty good, but the company behind it is extremely suspect.

For the past 9 months we have had this app in place with their premium/unlimited plan. It cost us $65 per month every month like clockwork. Starting in August-September, all of the sudden our bill went up to $475 per month, and then again $475 in October.

When we took a closer look, it turns out there is a "bug" in the app that causes the app to trigger an event which in turn charges us money. So they have created an app that prints money for themselves.

We let them know, and all they did for us was give us a $350 coupon towards one of the months, and said they had fixed the issue. Clearly, they have not fixed the issue. We are concerned how many other customers may be the victims of fraud without knowing it.

We have made absolutely no changes to our website, yet somehow are experiencing a 9x increase in billing. Also very suspicious, this is the only third party app I have come across that does their own billing, rather than it being billed through Shopify.

Now I am having to work with Shopify to get our money back and investigate the potential fraud this company is taking part in. They are extremely slow to respond, and so far they can't even refund us the money, only give us a coupon...something is not adding up.

PEScience
United States
Over 3 years using the app