Reviews (11)

Overall rating
1.7
Counts per rating level
  • 45% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 55% of ratings are 1 stars
March 27, 2025

I had nothing but issues within Shopify. the app wouldn't load at all. had to redownload multiple times. needs better support.

Hooper Hunting Co.
United States
7 days using the app
August 11, 2024

I am unable to access the app despite installing it, adding in payment method for the trial (I expect to be billed today!), but it keeps asking me to sign up again and refuses to even let me cancel the subscription!!

Irhaa's
United Kingdom
9 days using the app
Sunshine Ecommerce Technologies LLC replied September 6, 2024

Hello, did you contact support@alidropship.com? You can also reach me directly yaroslav@alidropship.com and I will assist you and resolve any issues. Yaros, CEO of ...

April 24, 2024

dejó de funcionar hace meses, la desinstalé y me siguen cobrando la mensualidad, como puedo cancelar el plan?

Juguetes Montessori
Mexico
4 months using the app
Sunshine Ecommerce Technologies LLC replied May 1, 2024

Hello! My name is Sergei, I'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. We have cancelled your subscription and charges won't bother ...

October 15, 2020

Received, hands down, the best online customer service. George the rep I worked with went above and beyond to make sure that all my issues were resolved and put me in the best position for success. I was blown away at how patient and helpful he was. I highly recommend this app.

WHSE22
United States
About 2 months using the app
Sunshine Ecommerce Technologies LLC replied October 20, 2020

Hello and thank you for your feedback!

We are happy, that you had a great experience with our customer service. Please, feel free to contact us again for any further ...

February 12, 2023

The AliDropship app is a great solution for anyone looking to start a dropshipping business. The automation of all processes is a huge time-saver and ensures that your business runs smoothly. Additionally, the free updates and support are a nice touch and give you peace of mind knowing that you have a reliable and trustworthy team behind you.

My Store
United States
13 days using the app
Sunshine Ecommerce Technologies LLC replied February 13, 2023

Greetings! Thank you for taking the time to share your feedback with us. It's great to hear that you had a positive experience with our customer service team. If there's ...

January 2, 2023

Not able to pull products and tried contacting them but never got any reply… wasted time ………. …

plsme2
United States
7 days using the app
Sunshine Ecommerce Technologies LLC replied January 23, 2023

Hello! Thank you for reaching out!

My name is George, i'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. We already have a conversation ...

August 3, 2023

I love this app! It has everything you need, and the price is reasonable. The app was really outstanding

My Store
Italy
11 days using the app
Sunshine Ecommerce Technologies LLC replied August 7, 2023

Hello and thank you for your feedback!

We are happy, that you had a great experience with our app. Please, feel free to contact us again for any further assistance.

...

March 26, 2021

Hands-down, the BEST online customer support team ever. I had never used the app before and had a very embarrassing issue that only a newbie would encounter. George patiently walked me through every single step, providing screenshots and helpful tips all throughout. He was prompt and so patient in all his replies. I’ve used several apps and services before, and to encounter customer service at ...

Alina
Philippines
6 days using the app
Sunshine Ecommerce Technologies LLC replied March 26, 2021

Thank you, Alina:) We highly appreciate your kind review. We will do our best to provide the best dropshipping solution and customer service. Best regards, AliDropship Team

May 20, 2023

The automation features are impressive, and it saves me a ton of time. AliDropship has been a lifesaver for my Shopify store. The integration with Shopify is seamless, and the support team is excellent. I highly recommend it!

OrderFast,pk
Pakistan
4 days using the app
Sunshine Ecommerce Technologies LLC replied May 24, 2023

Thank you for sharing your positive review! We're delighted to hear that you find our automation features impressive and that they have saved you a significant amount of time ...

January 23, 2023

Todo fue bien hasta que llegó la hora de importar productos a mi tienda. En ese momeno no paraba de salirme un error que me decia que no poda crear el producto en shopify. Lo he intentado arreglar de cualquier manera y sigue sin funcionarme el servicio. Me esperaba más de este plugin, sinceramente ha sido una completa decepción

Home planning
Spain
About 23 hours using the app
Sunshine Ecommerce Technologies LLC replied January 23, 2023

Hola, my name is George, i'm product manager at AliDropship. I'm sorry to hear that you have faced that issue. Please, reach me out here - georgy.murdasov@alidropship.com. I ...