Amity: Remember every customer
- Pricing
-
Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- OT Software Group, Inc.
Featured images gallery
Amity helps brands remember every customer and reply with key context, every time
Amity helps merchants manage customer conversations with more context across email and social channels. It shows customer history, previous messages, and collected memories so support replies can reflect the full relationship, not just the latest ticket. Amity also helps merchants move faster on complex requests by drafting responses, surfacing suggested actions, and escalating tasks that need human review.
- Customer memory
- Context-aware replies
- Proactive follow-up
- Task escalation
Languages
English
Categories
Channels
Workflow automation
Pricing
Free
Free
Features
- 25 AI Conversations
- 50 Customer Memories
- 1 Connected Channel
Helpdesk
$10 / month
Features
- All channels in one inbox
- Create actions and follow-ups
- Customer profiles and memory pages
- Structured notes, preferences, and remin
7-day free trial
Pro
$30 / month
Features
- Unlimited AI Conversations
- Unlimited Connected Channels
- Unlimited Customer Memories
- Advanced Analytics
- Custom Agent Configuration
- Simulation Environment
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by OT Software Group, Inc..
Resources
Developer
131 Continental Dr, Suite 305, Newark, DE, 19713, US
Launched
May 19, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify admin
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days
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View Shopify admin
Legal policies
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