Amity: AI Customer Support
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- OT Software Group, Inc.
Featured images gallery
Amity remembers every customer and uses that context across support, sales and marketing.
Amity provides AI customer support, a shared inbox and customer relationship intelligence for Shopify. Manage Gmail, Instagram, WhatsApp and more in one place. Draft or auto-send personalized replies using customer memory, Shopify orders, past conversations and preferences. Amity also suggests follow-ups, sends personalized marketing, powers abandoned cart recovery with voice agents, and shows every customer journey with session replays & analytics.
- Shared inbox for Gmail, Instagram, WhatsApp and every support channel
- Takes action: draft or auto-send and suggests next steps & follow-ups
- Proactive sales: voice agents can call and win back abandoned carts
- Personalised marketing: send customer specific marketing emails at scale
- Session replays: see every customers journey and replay analytics
Languages
English
Works with
- Gmail
Categories
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 25 AI Conversations
- 50 Customer Memories
- 1 Connected Channel
Helpdesk
$10 / month
Features
- All channels in one inbox
- Create actions and follow-ups
- Customer profiles and memory pages
- Structured notes, preferences, and remin
7-day free trial
Pro
$30 / month
Features
- Unlimited AI Conversations
- Unlimited Connected Channels
- Unlimited Customer Memories
- Advanced Analytics
- Custom Agent Configuration
- Simulation Environment
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by OT Software Group, Inc..
Resources
Developer
131 Continental Dr, Suite 305, Newark, DE, 19713, US
Launched
May 19, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history
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View discounts
Discount codes and promotions
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Edit Online Store
Online Store page content on a path controlled by the app
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View Shopify admin
Legal policies
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