Amote: Cart Upsell Cart Drawer

Amote: Cart Upsell Cart Drawer

Reviews (147)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this AI-powered cart upsell app for its user-friendly interface and easy setup, which effectively boosts conversion rates and increases revenue without extra costs. They praise its seamless integration, customizable features, and visually appealing design. The addition of motivational quotes enhances the shopping experience. Responsive customer support is also highlighted for promptly addressing queries and issues, contributing to positive impacts on sales and average order value.

October 23, 2024

User beware! When you use this app to promote a spending tier to get free shipping, it will generate an automatic coupon code every month that will give the order free shipping, even if you already have free shipping tiers set up.

HOWEVER, if you don't manually go in every month to limit how much shipping to give away for free, all of your customers can select higher tier shipping (e.g. $40+ Priority Express) and the coupon code will work!

NONE of this is documented nor alerted to you in the settings menu for the app. The pulldown just says "free shipping".

It is ridiculous that an app that is "built for Shopify" can't hook into your pre-existing parameters for free shipping.

More egregious is that it has to generate a code every month for it to work.

And that to limit how much shipping it gives away, it seems like you need to manually limit the code every single month.

Just a colossal failure in UX. Luckily the app only managed to lose me $40 just one time.

Oh and support has not responded after 48 hours. Not great UX there, either.

Gacha IRL
United States
2 months using the app
Amote replied October 28, 2024

Hi Tom,

Currently, our app uses Shopify's official Discount API, which does not support excluding specific shipping methods like the $40+ Priority Express option in your case.

We suggest exploring the two alternatives mentioned in our previous email.

On our end, we will work on improving our in-app UI to better reflect this limitation.

We apologize for any inconvenience this may have caused.

Regards,
Amote Team

August 11, 2024

I read some good reviews before I installed the app. I just started using this app today. I started about an hour ago and cannot stop using and exploring. Set up is very user friendly. And the cart upsell features are exactly what I need. The quotes are a really cool feature.

Love love love this app so far! I would definitely recommend.

Graceful Glamour Site
United States
About 2 months using the app
November 6, 2024

Works perfectly right out of the box. Packed with features and a great support team. Couldn't be happier, thank you!

Simply Smart
Belgium
About 1 month using the app
August 10, 2024

Easy to use and looks great on my store

EzyNails
New Zealand
5 months using the app
Edited September 5, 2024

The free functionality allows you to have the essentials on your store!

They also have a great customer support. I asked them to change something that i couldn't do on my own and they did it right away.

Aurealis
Italy
16 days using the app
November 16, 2024

It has been a great help to my store

Three Kings Coffee
United States
About 2 months using the app
November 14, 2024

very great app, this will definetly boos my oav. and i gotta say that there custoemr support is really fast and very helpfull, they helped me set up my store, thanks alot

My Store
Netherlands
1 day using the app
October 23, 2024

I've been having a great experience with this app

PureBare
Brazil
20 days using the app
September 6, 2024

I just started using Amote. It is a very good cart upsell app with all features needed for great customer experience. The pricing being free currently is the added advantage. The technical team is very prompt in replying and resolving any queries or issues.

Stonescence
India
2 days using the app
November 7, 2024

Good app and quick, helpful team. Customised cart FBT upsell for my theme.

SAPIENT
United Kingdom
17 days using the app