Amote: Cart Upsell Cart Drawer
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (161)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for boosting sales and average order value with features like upsells, customizable cart layouts, and free-gift tiers. It includes abandoned cart recovery, AI recommendations, and trust badges, typically found in paid apps. The app is praised for its ease of use, seamless setup, and mobile-friendly interface. Merchants also commend the responsive customer support for quickly resolving issues.
Refine
-
By rating
You keep on resetting my settings and finally the apps is not enabled properly
Hi there,
We’re truly sorry for the frustrating experience you had with the app settings and activation process.
We completely understand how disappointing it can be when your settings are not saved properly and the app does not work as expected. That is definitely not the experience we want our users to have.
We also noticed that our support team previously reached out regarding your issue but unfortunately did not receive a response from your side. We sincerely apologize if there was any misunderstanding or inconvenience during the support process.
Your feedback is genuinely important to us, and we would truly appreciate the opportunity to assist you properly and investigate the issue in more detail. Our team would be more than happy to work closely with you to make sure everything functions correctly on your store.
Please feel free to contact us anytime, we’re always here and ready to help.
John
Really good app and the support team is super helpful. They fix your issues fast!!
Beware: this app NOT FREE.
Don’t be misled by the “Free” label, there is no real free tier. The pricing starts at $15/month, the listing is misleading.
amazing tools
hello
I think that in Cart Upsell - Frequently bought, there should be a View product button, not Add to cart, because no customer buys without first seeing the product details. I think this button would be more useful than the one that is now. I sent you this message before via email, but you did not respond.
Overall, the app works nice, very useful
User beware! When you use this app to promote a spending tier to get free shipping, it will generate an automatic coupon code every month that will give the order free shipping, even if you already have free shipping tiers set up.
HOWEVER, if you don't manually go in every month to limit how much shipping to give away for free, all of your customers can select higher tier shipping (e.g. $40+ Priority Express) and the coupon code will work!
NONE of this is documented nor alerted to you in the settings menu for the app. The pulldown just says "free shipping".
It is ridiculous that an app that is "built for Shopify" can't hook into your pre-existing parameters for free shipping.
More egregious is that it has to generate a code every month for it to work.
And that to limit how much shipping it gives away, it seems like you need to manually limit the code every single month.
Just a colossal failure in UX. Luckily the app only managed to lose me $40 just one time.
Oh and support has not responded after 48 hours. Not great UX there, either.
Hi Tom,
Currently, our app uses Shopify's official Discount API, which does not support excluding specific shipping methods like the $40+ Priority Express option in your case.
We suggest exploring the two alternatives mentioned in our previous email.
On our end, we will work on improving our in-app UI to better reflect this limitation.
We apologize for any inconvenience this may have caused.
Regards,
Amote Team
The guys went above and beyond, jumped into my stores backend and resolved a code conflict that was even due to another app!
I just started using Amote. It is a very good cart upsell app with all features needed for great customer experience. The pricing being free currently is the added advantage. The technical team is very prompt in replying and resolving any queries or issues.
This app just works out of the box! The features are extensive and are exactly what you would need to increase conversion rates, especially in the cart drawer, the features blend in perfectly and they are very customisable which makes them perfect!
Its a great app. Very functional. Lag free. If you looking for simple upselling, this is the app to get. 5 stars.
*Update*
The tiered progress bar has been locked to the 19usd/month plan without informing in advance? It is okay to replace features, but not informing will affect business in a huge way. 3 stars for now asking us to pay for a core feature that has been free from the beginning. I know Amote adds in features in the free plan that make it up, but these are not why we use this app to begin with. Disappointed to find out the tiered progress bar has been missing on our store for days without me realising it.
Dear Shiren Coffee store admin,
We sincerely apologize for the inconvenience and frustration caused you.
We would like to kindly clarify that our team did send notifications regarding the pricing plan update and feature changes in advance through both in-app announcements and email communications. However, we are truly sorry that this information may not have been clearly visible or noticeable on your end, which led to this misunderstanding.
Please understand that the update was part of our effort to continue improving the app, maintaining feature quality, and expanding the overall experience for merchants.
We genuinely appreciate your support and honest feedback. We would truly appreciate the opportunity to continue supporting your store better moving forward.
Best regards,
Amote Team
