Reviews (290)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for accurate data tracking and seamless Google Tag Manager integration. The server-side tracking and Google Cloud setups are praised for enhancing analytics capabilities. The setup process is smooth, with step-by-step guidance and video tutorials. Exceptional customer support is noted for its responsiveness and expertise, assisting with complex setups and providing clear instructions. It's user-friendly, allowing merchants to implement tracking without extensive technical knowledge.
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It is quite an expensive app and in advance you have the feeling that this will be a ready-made plug and play installation.
In the end we are dozens of emails further for our 2 shops, quite a lot of integration work has been done and adjustments also have to be made in the theme files (in javascript and liquid, error-prone for the future). In addition, there is also no standard setting for server side tracking of the gtm container and this also had to be done manually.
In the meantime, a lot more is being tracked, but only half of the orders seem to be visible in analytics. Overall I am not very satisfied considering the amount we pay for it and I consider looking for alternatives.
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Update after a few months: They have managed to fix the tracking issues and errors in our shops. Now, all orders (that can be measured because of cookie legislation) are being tracked and sent to GA4. However, I still find it a very expensive app for what you get in return and the amount of work it took to finally get it to the level we have now.