Reviews (130)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its 3D and augmented reality features that enhance the shopping experience. It's praised for its unlimited configurator options, user-friendliness, reliability, and seamless integration with Shopify. The support team is noted for their responsiveness and helpfulness. Merchants value its ability to handle complex product configurations and its solution for Shopify's 100 variant limit. It's also appreciated for its affordability compared to similar apps.

July 2, 2024

Disappointing Support Experience Despite High Costs.

We initially had a fantastic experience with the paid support for the Angle 3D Configurator app. The support team was responsive, helpful, and we felt confident in our decision to invest in this solution. However, our satisfaction has drastically declined over time.

Currently, we are subscribed to the highest package, yet our support requests are being ignored. This lack of response is unacceptable, especially considering the premium price we are paying.

Under these circumstances, we cannot recommend the Angle 3D Configurator app. It feels like we’ve paid a hefty price only to be abandoned when we need assistance the most. Disappointing and frustrating to say the least.

XOUNTS
Germany
4 months using the app