AnswerAI Chatbot & Live Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7
AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you.
- AI Chatbot: Automated & trainable chatbot integrated into your product catalog
- AI Powered Product Recommendations: Chat conversations that convert to sales
- Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
- AI Agents: Speak in brands tone of voice to drastically reduce support tickets
- Chatbot: Set working hours for live chat support agents to speak to customers
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Recurpay
- Recharge
- Prime Returns
- Loop Returns
Categories
Real-time messaging
Automated responses
Customization
Workflow automation
Pricing
Standard
$19 / month
- 50 conversations per month
- Customisable assistant
- Scrape multiple websites & webpages
- Load your entire knowledge base
- Unlimited FAQs
- Assistant can answer product questions
30-day free trial
Premium
$99 / month
$0.20 per completed conversation after first 1,000
- All standard features
- 1,000 conversations per month
- Account manager and telephone support
- Onboarding support
30-day free trial
Enterprise
$499 / month
$0.10 per completed conversation after first 10,000
- All standard & premium features
- 10,000 conversations per month
- Bespoke integrations (Loyalty, CRM etc)
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (19)
AnswerAI has significantly elevated our customer's experience and the efficiency in answering queries.
The layout is super clear and it is very easy to train the chatbot to assist all the relevant customer questions. During our peak periods (promotions/sales) the AnwserAI is able to be trained on this is in bulk and take a significant amount of work load off our customer support team.
It has played a pivotal role in enhancing the shopping experience giving customers the relevant knowledge on their favourite products.
It has been easily integrated with our emailing platform allowing support requests to come to us directly so we don't miss any customers or queries.
Ben has been extremely helpful is assisting with any training or issues that we may of faced which has made the integration of AI so much easier.
We would really recommend using this for your store as it has definitely made our whole customer experience so much smoother.
The AnswerAI team are always adding and developing new features which have always been very beneficial.
Keep up the good work!
Excellent App
Great at helping customers get the info they need and so reducing customer service time
Also learns about your products and services automatically which is a great help not seen on some other AI bots
The support is spot on
Very happy with this
We chose AnswerAi after comparing competitors, and it’s proven to be the best value for the features offered. Setup was straightforward, the bot learned our 1500+ product range quickly, and handling support, sales, and product enquiries has been seamless.
Ben provided outstanding one-on-one support during setup. He met with me weekly, walked me through everything, and always had helpful tips to improve results. You can tell he genuinely cares about the success of each business using the platform.
Any early teething problems were sorted out quickly and without fuss. The team even alerts me to knowledge gaps I hadn’t noticed, which is incredibly helpful.
If you’re considering AnswerAi, definitely take advantage of the live support during setup... it made a huge difference for us.
Support
App support provided by Answer AI.
Resources
Developer
21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB
Launched
October 17, 2023
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