AnswerAI Chatbot & Live Chat
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Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7
AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you.
- AI Chatbot: Automated & trainable chatbot integrated into your product catalog
- AI Powered Product Recommendations: Chat conversations that convert to sales
- Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
- AI Agents: Speak in brands tone of voice to drastically reduce support tickets
- Chatbot: Set working hours for live chat support agents to speak to customers
Languages
English
Works with
- Checkout
- Shopify Admin
- Loop Returns
- Prime Returns
- Recharge
- Recurpay
Categories
Real-time messaging
Automated responses
Customization
Workflow automation
Pricing
Starter
$49 / month
$2.00 per completed conversation after first 50
Features
- 50 AI conversations per month
- 24/7 AI chat widget on your store
- Order tracking & returns answered
- Trained on your full knowledge base
- Unlimited FAQs
- Answers product questions to sell
30-day free trial
Growth
$199 / month
$1.00 per completed conversation after first 200
Features
- All Starter + 200 convos/month
- AI product recs that upsell shoppers
- Sentiment AI + advanced analytics
- Full order & returns automation
- Custom brand voice & tone
30-day free trial
Advanced
$499 / month
$0.50 per completed conversation after first 750
Features
- All Growth + 750 convos/month
- Agentic AI resolves issues end-to-end
- Revenue dashboard + account manager
- Email support AI + 3 languages
- Multi-step actions w/ admin approval
30-day free trial
Pro
$1,000 / month
$0.25 per completed conversation after first 1250
Features
- All Advanced + 1,250 convos/month
- Elite AI model: most intelligent model
- WhatsApp + all-language support
- White-glove setup + bespoke tools
- All languages supported
- Phone support + priority SLA
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (19)
Excellent App
Great at helping customers get the info they need and so reducing customer service time
Also learns about your products and services automatically which is a great help not seen on some other AI bots
The support is spot on
Very happy with this
AnswerAI has significantly elevated our customer's experience and the efficiency in answering queries.
The layout is super clear and it is very easy to train the chatbot to assist all the relevant customer questions. During our peak periods (promotions/sales) the AnwserAI is able to be trained on this is in bulk and take a significant amount of work load off our customer support team.
It has played a pivotal role in enhancing the shopping experience giving customers the relevant knowledge on their favourite products.
It has been easily integrated with our emailing platform allowing support requests to come to us directly so we don't miss any customers or queries.
Ben has been extremely helpful is assisting with any training or issues that we may of faced which has made the integration of AI so much easier.
We would really recommend using this for your store as it has definitely made our whole customer experience so much smoother.
The AnswerAI team are always adding and developing new features which have always been very beneficial.
Keep up the good work!
We’ve been using AnswerAI at IDA Sports, and it’s been a total game-changer for our customer experience! The setup was super easy; we were up and running in no time. The app is really intuitive and easy to train the AI to answer any repetitive questions that come in.
Our customers receive fast, helpful answers to the most popular questions, which has made a big difference in satisfaction and resolution time. It also saves our CS team time to handle more unique enquiries. The AnswerAI team has also been great to work with, super responsive, and genuinely invested in helping us succeed.
If you’re looking for an easy-to-use AI tool that improves your customer experience and saves your team time, we couldn’t recommend AnswerAI enough!
Support
App support provided by Answer AI.
Resources
Developer
21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB
Launched
October 17, 2023
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