Ai Chat : Answer Ai

Ai Chat : Answer Ai

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (14)
Developer
Answer AI

Ai chat assistant that understands your store, handles orders and has all the answers

Ai Chat : Answer Ai responds to support and product questions instantly. Powering your Shopify business to convert more new customers and retain more of your existing ones. Your store orders are automatically connected, enabling Answer AI’s chat assistant to respond to customer enquiries effortlessly. It’s guaranteed to ease your team’s customer support burden – and if you don’t reach your support reduction targets, we’ll give you app credit.

Ai Chat : Answer Ai responds to support and product questions instantly. Powering your Shopify business to convert more new customers and retain more of your existing ones. Your store orders are automatically connected, enabling Answer AI’s chat assistant to respond to customer enquiries effortlessly. It’s guaranteed to ease your team’s customer support burden – and if you don’t reach your support reduction targets, we’ll give you app credit. more
  • Save time and money, whatever your business size or type
  • Built to take on virtually any aspect of the customer journey
  • Easy set up, with onboarding support from our team
  • Rich responses based on your product catalogue to convert more customers
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Recurpay, Recharge, Prime Returns, Loop Returns

Pricing

Free

Free

  • 10 conversations per month
  • Scrape multiple websites & webpages
  • Load your entire knowledge base
  • Unlimited FAQs

Standard

$19 / month

  • All free plan features
  • 200 conversations per month
  • Onboarding support
  • Account manager and support via screen-share
  • Customisable assistant

30-day free trial

Premium

$99 / month

$0.20 per completed conversation after first 1,000

  • All free & standard features
  • 1,000 conversations per month
  • Bespoke integrations

30-day free trial

Enterprise

$499 / month

$0.10 per completed conversation after first 10,000

  • All standard & premium features
  • 10,000 conversations per month
  • Bespoke system integrations

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (14)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 5, 2024

Answer AI has been an absolute game-changer for our customer service team! It has become such a powerful tool, significantly reducing the volume of inquiries that reach our agents. This has allowed our team to focus on what truly matters, delivering exceptional service for more complex issues.

The responses are impressively accurate and always maintain the correct tone of voice, ensuring our customers receive consistent and high-quality support. What's even more fantastic is that our customers now have access to 24/7 support, giving them the help they need whenever they need it. This has not only improved the overall customer experience but has also boosted team efficiency.

We couldn’t be happier with the results and look forward to continuing to use Answer AI!

DeMellier
United Kingdom
6 months using the app
July 17, 2024

A great app. You can review the chats with customers and see which the AI has been able to answer and where it needs more information. You can then customise it and build up more specific responses and build the knowledge base of the AI.

Amazing support and a great company to work with.

WOWooO
United Kingdom
6 months using the app
November 10, 2024

Super, simple a metre en place.
Très compréhensible.
Si l'AI pourrais parler toutes les langues serrais super

Merci pour votre application

LINEREFINE
France
About 1 hour using the app
July 1, 2024

Love it! This is going to be a huge time saver for me as I single handedly run my new online store while managing my off line store. Setup was a breeze, and the team on hand to help

My Store
United Kingdom
7 months using the app
July 3, 2024

What can i say apart from this is an exceptional app and second to none when it comes to AI chat support for your business. Not only is the core functionality excellent and does exactly what it says it does, the support team behind this are also extremely helpful and supportive and will work with you to make sure the app delivers and is suited to your business requirements and help you along the way. Definitely highly recommend!

Harper Kendall
United Kingdom
4 months using the app

Support

App support provided by Answer AI.

Developer

Answer AI

21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB

Launched

October 17, 2023

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