AnswerAI Chatbot & Live Chat

AnswerAI Chatbot & Live Chat

Pricing
From $19/month. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (19)
Developer
Answer AI

Grow Sales with an AI Chatbot, Live Chat, Help Desk That Works with Your Customer Support Team 24/7

AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you.

AI Chat by Answer AI is a chatbot (supporting 50 languages) powered by AI that works with your team to convert visitors to customers by answering questions that help in their buyer's journey. Customers can ask about products in your inventory; Answer AI gives them product recommendations that can be immediately purchased directly from the chat. Easy to set up to match your brand, works effortlessly in minutes, & a dedicated team to ensure your success awaits you. more
  • AI Chatbot: Automated & trainable chatbot integrated into your product catalog
  • AI Powered Product Recommendations: Chat conversations that convert to sales
  • Self-Serve AI & Live Chat Support: Answer FAQs, & post purchase shipping updates
  • AI Agents: Speak in brands tone of voice to drastically reduce support tickets
  • Chatbot: Set working hours for live chat support agents to speak to customers
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Recurpay
  • Recharge
  • Prime Returns
  • Loop Returns

Pricing

Standard

$19 / month

  • 50 conversations per month
  • Customisable assistant
  • Scrape multiple websites & webpages
  • Load your entire knowledge base
  • Unlimited FAQs
  • Assistant can answer product questions

30-day free trial

Premium

$99 / month

$0.20 per completed conversation after first 1,000

  • All standard features
  • 1,000 conversations per month
  • Account manager and telephone support
  • Onboarding support

30-day free trial

Enterprise

$499 / month

$0.10 per completed conversation after first 10,000

  • All standard & premium features
  • 10,000 conversations per month
  • Bespoke integrations (Loyalty, CRM etc)

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (19)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 4, 2025

AnswerAI has significantly elevated our customer's experience and the efficiency in answering queries.

The layout is super clear and it is very easy to train the chatbot to assist all the relevant customer questions. During our peak periods (promotions/sales) the AnwserAI is able to be trained on this is in bulk and take a significant amount of work load off our customer support team.

It has played a pivotal role in enhancing the shopping experience giving customers the relevant knowledge on their favourite products.

It has been easily integrated with our emailing platform allowing support requests to come to us directly so we don't miss any customers or queries.

Ben has been extremely helpful is assisting with any training or issues that we may of faced which has made the integration of AI so much easier.

We would really recommend using this for your store as it has definitely made our whole customer experience so much smoother.

The AnswerAI team are always adding and developing new features which have always been very beneficial.

Keep up the good work!

ThruDark
United Kingdom
Over 1 year using the app
September 5, 2025

Excellent App

Great at helping customers get the info they need and so reducing customer service time

Also learns about your products and services automatically which is a great help not seen on some other AI bots

The support is spot on

Very happy with this

Soho Scarves
United Kingdom
Over 1 year using the app
September 16, 2025

We chose AnswerAi after comparing competitors, and it’s proven to be the best value for the features offered. Setup was straightforward, the bot learned our 1500+ product range quickly, and handling support, sales, and product enquiries has been seamless.

Ben provided outstanding one-on-one support during setup. He met with me weekly, walked me through everything, and always had helpful tips to improve results. You can tell he genuinely cares about the success of each business using the platform.

Any early teething problems were sorted out quickly and without fuss. The team even alerts me to knowledge gaps I hadn’t noticed, which is incredibly helpful.

If you’re considering AnswerAi, definitely take advantage of the live support during setup... it made a huge difference for us.

Go Vita Tanunda
Australia
3 months using the app

Support

App support provided by Answer AI.

Developer

Answer AI

21 Deyne Brook Court, Netherthong, Holmfirth, ENG, HD9 3AB, GB

Launched

October 17, 2023

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