Highlights
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Works with the latest themes
About this app
Launched
December 16, 2022
Languages
English, Danish, German, Spanish, Finnish, French, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Turkish, and Chinese (Simplified)
Categories
Chat , Support ticket managementIntegrates with
Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, InstagramCentralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce multichannel help desk platform that helps small and medium online stores around the world to connect instantly with buyers or leads who are waiting for help. With its quickly evolving set of tools, Crisp is helping Shopify store owners to navigate through the omnichannel-driven revolution by using conversations to unlock better word of mouth. Take advantage of chatbots, live chat, and dedicated FAQ to create the perfect helpdesk for your e-commerce business.
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Centralize 12 channels - Emails, live chat, Instagram DM, Messenger, Phone ...
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Preview carts, check order history, and issue refunds straight from your Inbox
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Dedicated FAQ page builder to craft the best help desk system
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Chatbot builder with pre-made scenarios to resolve issues and increase sales
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Add Crisp Live Chat to your online store in 30 seconds
Pricing
14-day free trialExternal charges may be billed by Crisp separately from your Shopify invoice. Learn more
Basic
Free
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25/month
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Unlimited
$95/month
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Basic
Free
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25/month
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Unlimited
$95/month
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
3 reviews
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
I have only had this app for 30 min and can already tell it is going to be my go-to chat application for my website. Everything I have been looking for is here.. Thank you!!
De loin la meilleure application de Live Chat. Nous étions sur Tidio auparavant et avons changé pour Crisp !
L'application est très ergonomique et l'automatisation du Chat est très facile à faire.
L'équipe support est réactive.
Je recommande Crisp pour tous ceux qui souhaitent avoir une réelle application de Live Chat !
Thank you very much Ô-Maté, we're super happy to see that you switched from Tidio and happy with it.
Feel free to get back to us at any time if you have a question ☺️
Antoine from Crisp
Application au top, clairement ce qu'il se fait de mieux en outil de livechat et une multitude de fonctionnalités bien utiles pour automatiser les échanges !
Bravo pour les évolutions sur la partie helpdesk c'est génial
Thank you very much for the review and long live Beem Energy!
About this app
Launched
December 16, 2022
Languages
English, Danish, German, Spanish, Finnish, French, Hungarian, Italian, Japanese, Dutch, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Turkish, and Chinese (Simplified)
Categories
Chat , Support ticket managementIntegrates with
Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, InstagramBuilt by Crisp
Support
Send a messagesupport@crisp.chat
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