Appfox Order Editing & Upsell
- Pricing
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Free plan available. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Appfox
Featured images gallery
Let customers edit, cancel, or change the address on orders before fulfillment, cutting support.
Reduce support tickets by letting customers edit orders before fulfillment. Shoppers can edit quantities, swap variants, change shipping addresses, add upsells, or cancel orders — within the rules you set. Use a merchant approval queue, fulfillment cutoffs, and order-tag controls to stay in command, and adjust a bundle without breaking pricing. Built for stores that care about attribution: order changes apply as real edits, so there are no silent refunds and no ROAS surprises.
- Self-serve customer portal for quantity, variant, address, and cancel requests
- Merchant approval queue with one-click approve, reject, or counter-offer
- Fulfillment cutoffs and order-tag rules so edits stop when you need them to
- Multi-warehouse inventory routing keeps the right warehouse on the right order
- Attribution-safe edits - no silent refunds that wreck your ROAS reporting
Languages
English, German, French, Portuguese (Portugal), and Spanish
Works with
- Checkout
- Customer accounts
- Shopify POS
- Gorgias
- Klaviyo
- Preorder Apps
- Shipping and Fulfillment Apps
- Slack
- Smile.io
Categories
Order updates
Order management
Customization
Offers and recommendations
Pricing
Free
Free
Features
- Self-serve customer order edits
- Address & variant changes pre-ship
- Customer-initiated cancellations
- Attribution-safe, no silent refunds
- Quantity and line-item edits
- Edit window on thank-you page
- Order-status page edit widget
- Works with Shopify POS
Starter
$29 / month
or $278/year and save 20%
Features
- Everything in Free
- Edit & revenue analytics
- Email order-update notifications
- Free-shipping & gift threshold nudges
- Self-service returns requests
- Reorder past purchases
- Branded edit portal (custom CSS)
- Edit history and audit log
14-day free trial
Growth
$79 / month
or $758/year and save 20%
Features
- Everything in Starter
- Post-purchase upsell offers
- Edit approval queue
- Slack notifications
- Fulfillment routing & order-tag rules
- One-click cross-sell recommendations
- Custom upsell rules by product/tag
- Bundle edits keep pricing accurate
14-day free trial
Pro
$199 / month
or $1,910/year and save 20%
Features
- Everything in Growth
- Gorgias, loyalty & review integrations
- Product-attribute editing
- Priority support
- Role-based staff permissions
- Webhook & API access
- A/B testing for upsell offers
- Dedicated onboarding assistance
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Appfox.
Resources
Launched
June 11, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts
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View customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Merchant managed fulfillment, order edits, all order history
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View discounts
Discount codes and promotions
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View other data
Locations, Shopify Markets settings
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