BookX— Appointment Booking App

BookX— Appointment Booking App

Reviews (294)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing bookings in service-oriented sectors such as appointments and rentals. It offers robust customization, including Google Calendar integration, and is user-friendly with easy setup. Features like hiding the 'Add to Cart' button cater specifically to service-based businesses. The app performs well under high loads and complex settings, with responsive customer support available via live chat, email, and Zoom.

May 22, 2025

The app is great, needs a little thinking through, BUT it's really flexible and the live chat support with Jananee was truly excellent! I got it all running the way I needed it within minutes. This has been a huge step forward for our small company and exactly what we needed! :)

Elisto Consulting
United Kingdom
8 months using the app
April 14, 2025

I love this app. Unlike most apps these days, is very well designed from the ground up to be highly configurable and not just push you through a singular process. At first I thought getting all the functionality I need was too good to be true for a free app. I had tried so many paid booking apps on free trial and they just didn't provide certain key requirements. I had an issue getting add to cart working fully and the support team responded very quickly and helpfully. You can even schedule a zoom call with them, but I didn't need to! I could not recommend more - especially for a freebie!! A wonderful addition to Shopify marketplace.

Be Vibrant
New Zealand
8 months using the app
Logbase replied April 16, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited June 19, 2025

6.19.25. Once again.. Help was waiting when I got stuck again... Kavishan helped me solve a problem I am certain I wouldn't have solved myself at this point. THANKS Kavishan. I appreciate you.

6.4. We are just getting our business back up. BookX is easy to use and I appreciate customer service. I spent just a few minutes on chat with Rajkumar... problem solved. I won't hesitate to ask for help again.

6.5. Nithish once again helped via zoom to correct a problem right away... I haven't found customer service like this in such a long time. Thanks you so much.!!

Danna Jo Ritter

Texas MudDauber Pottery
United States
20 days using the app
Logbase replied June 6, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 20, 2025

Fantastic app! It’s the first one I’ve used that doesn’t require creating a product, which makes the setup incredibly fast and hassle-free. Everything is intuitive and easy to customise. But what really sets it apart is the technical support — absolutely brilliant! Durkesh was responsive, efficient, and solved my issue in no time. Highly recommend!

Felicitations
Australia
About 2 months using the app
May 2, 2025

Febin was really helpful with setting up my appointment booking and making sure that everything was working correctly, answering all queries and following instructions on what I want to achieve. This is coming off the back of the online chat where I was told that I could create a booking system. Thank you Febin for your assistance on the zoom call.

Melanin Minds
United Kingdom
About 1 month using the app
Logbase replied May 6, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 16, 2025

Excellent Support & Seamless Integration!

I'm using BookX for my Shopify store, which is focused on service-based enquiries rather than physical products. The team at BookX has been incredibly helpful — they understood my unique setup and went above and beyond to assist me. Everything was handled efficiently through the theme editor, and communication was smooth throughout.

Special thanks to Febin and the support team for their prompt and professional service.

Flourish Employment
Singapore
12 days using the app
June 2, 2025

I looked at other apps, tried another but this one is AWESOME. After I changed themes I forgot to click a button. Nithish, the technical support person, was so patient, kind and helpful. He also speaks very good English. I highly recommend this company and will be purchasing additional apps from them!

HostasMN
United States
3 days using the app
May 19, 2025

Great response time and helpful assistance with setup, a few features which would be great additions for our personal offering but all in all great app.

Castle Farm Shop
United Kingdom
About 2 months using the app
June 5, 2025

Really good app. The service is amazing. Their customer service was helpful with setting up the appointment with and without a products. I have used logbase apps for a lot of my website and the service is amazing.

Carvers Interiors
United Kingdom
8 months using the app
April 17, 2025

Sudhan Ravi helped me today with setting up our pottery workshop appointments. He was very patient as we walked through setup and went over settings. I'm hoping I can get it all to work well with our needs more efficiently. We've got a customized theme so hopefully all will work well together. Really appreciate the help and kindness from him! -Stephanie

Sage Valley Pottery
United States
About 23 hours using the app
Logbase replied April 21, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.