Appointment Booking — Bookeasy , 173 reviews

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    168
  • 2% of ratings are 4 stars
    3
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly appointment booking features. It integrates with Google Calendar and auto-generates Google Meet links for virtual meetings. The app also supports team member addition, location management, and organizes all data on a simple dashboard. Many commend its ease of use, responsive customer service via live chat and Zoom, and its free cost.

January 31, 2024

En pääse alkua piddmmälle..
Puuttuu joku nappi, millä kuitata varaukseen yhdistettävä palvelu/tuote. Tuotteen voi valita , mutta siiitä eteenpäin ei pääse..

Hihhulipuoti
Finland
About 1 month using the app
Logbase replied February 2, 2024

Hyvä herra / rouva,

Kiitos, että käytit aikaasi palautteen jakamiseen kanssamme.

Olemme huomanneet, että olet maininnut, että sinulla on ongelmia varaukseesi liittyvän palvelun/tuotteen vahvistamisessa ja BookEasy-sovelluksen käyttämisessä. Pahoittelemme tästä mahdollisesti aiheutunutta haittaa.

Voisitko antaa meille lisätietoja, jotta voisit ymmärtää kohtaamasi ongelman paremmin ja ratkaista sen tehokkaasti? Näkemyksesi ovat arvokkaita auttaessasi meitä tunnistamaan perimmäisen syyn ja toteuttamaan tarvittavat parannukset. Vaihtoehtoisesti, jos annat meille luvan, tarjoamme mielellämme apuamme sovelluksen määrittämisessä ja räätälöimisessä vastaamaan erityisvaatimuksiasi.

Arvostamme todella palautettasi ja arvostamme mahdollisuutta auttaa sinua edelleen. Ota rohkeasti yhteyttä meihin milloin sinulle sopii, niin autamme mielellämme kaikin mahdollisin tavoin.

Kiitos vielä kerran.

Lämpimät terveiset,
Rahul
Asiakasmenestyspäällikkö

August 20, 2023

Do not install this app. I had over 100 orders coming in from India trying to reserve from the bookeasy app which shouldn't have happened. It's ridiculous. I don't know if I've been hacked or not. I had to uninstall it right away or our website would've crashed. I cannot believe Shopify would allow this app to even be on their website. Is Apple the only company that can be trusted to install an app. I REPEAT DO NOT INSTALL THIS APP.

Santa Monica Public Bike Rental
United States
9 days using the app
Logbase replied August 21, 2023

Dear Sir/Madam,

I am Saravanakumar, the CEO of Logbase. I want to extend my sincerest apologies for any inconvenience you may have experienced. At Logbase, we are deeply committed to providing exemplary service and ensuring the utmost security for our users. Our track record speaks for itself, with over 25,000 satisfied customers on Shopify and an impressive 2,000+ 5-star reviews.

I want to assure you that Shopify maintains rigorous approval processes for apps to guarantee their quality and reliability.

I would be honored if you would consider giving us another opportunity to serve you. Our records indicate that our app successfully processed 26 and 56 orders on your store respectively. As a fellow e-commerce store owner, I understand the importance of smooth operations and empathize with any concerns you may have faced. I genuinely value the chance to address your booking requirements once again.

For your convenience, I have sent an email outlining the details for scheduling a Zoom call. Please consider this as an open invitation to discuss any issues or concerns you may have. Your feedback is invaluable to us, and we are committed to making your experience with Logbase a positive one.

Thank you for considering our offer, and I look forward to the possibility of working closely with you in the future.

Warm regards,
Saravanakumar
CEO, Logbase

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