Appointment Booking — Bookeasy

Appointment Booking — Bookeasy

Reviews (314)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for service-based businesses, praising its seamless booking management, integration with Google Calendar, and features like auto-generating Google Meet links. They value the customizable interface, which supports complex booking setups and the ability to hide specific features. The app is noted for its reliable performance and responsive support team, enhancing overall business operations and merchant satisfaction.

Edited February 10, 2025

Update:
I have received multiple harassing emails from this company demanding I take down my honest review. Rahul Pradeev (rahul@logbase.io) was the person that threatened me today. He said the following

"If this matter is not resolved promptly, we will be left with no choice but to take further action against misleading and defamatory reviews. We urge you to reconsider your review and respond ...

That Detail Shop
United States
2 months using the app
Logbase replied February 11, 2025

This is Saravanakumar, Co-founder at Logbase. The email conversation between you and Rahul was escalated to me.

I sincerely apologize for the email sent by Rahul from our ...

June 13, 2024

Had a major issue, This cost us a lot of time and money. I set up an appointment and the person knew nothing, Someone else was supposed to get back to us and never did.
If you want this for event purposes, I do not recommend it. It is very hard to navigate.

TheMagickalEarth
United States
14 days using the app
Logbase replied June 15, 2024

Dear Janet,

Thank you for taking the time to share your feedback with us.

We understand you are encountering significant issues with our application, specifically with orders ...

January 31, 2024

En pääse alkua piddmmälle..
Puuttuu joku nappi, millä kuitata varaukseen yhdistettävä palvelu/tuote. Tuotteen voi valita , mutta siiitä eteenpäin ei pääse..

Hihhulipuoti
Finland
About 1 month using the app
Logbase replied February 2, 2024

Hyvä herra / rouva,

Kiitos, että käytit aikaasi palautteen jakamiseen kanssamme.

Olemme huomanneet, että olet maininnut, että sinulla on ongelmia varaukseesi liittyvän ...

August 20, 2023

Do not install this app. I had over 100 orders coming in from India trying to reserve from the bookeasy app which shouldn't have happened. It's ridiculous. I don't know if I've been hacked or not. I had to uninstall it right away or our website would've crashed. I cannot believe Shopify would allow this app to even be on their website. Is Apple the only company that can be trusted to install an ...

Santa Monica Public Bike Rental
United States
9 days using the app
Logbase replied August 21, 2023

Dear Sir/Madam,

I am Saravanakumar, the CEO of Logbase. I want to extend my sincerest apologies for any inconvenience you may have experienced. At Logbase, we are deeply ...