Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless operation, and top-notch customer support. They value its ability to simplify daily tasks, quickly adapt to custom changes, and provide insightful data. Key features include Google Calendar integration, multiple appointment types booking, and 5-minute increment bookings. The app also offers customization, prevents overbooking by connecting to personal calendars, and provides instant support via chat. It's ideal for service-based businesses due to its easy integration and functionality. Merchants also commend its affordability and the responsiveness of the support team.

November 16, 2022

I have found this app relatively easy to use, and have been very impressed with the quick and personal customer service from Leo. I’ve had a few issues quickly changing my store hours to adjust for my schedule. And Leo has quickly been able to access my shop (with permission of course) and quickly fix any issue I am having. I decided to upgrade to the $15/month plan so that my clients could receive text appointment confirmations. Any frustration I have had with not quickly figuring out an issue with Propel has been quickly relieved by the FAST, courteous and professional customer service from the Propel team! I also have found it to look very nice and professional. It seamlessly incorporates with my Shopify site. A+++ Erica

shopransomjewelry
United States
4 months using the app
Propel Commerce replied November 17, 2022

Hello friends at shopransomjewelry,

We're glad to hear our app is helping your business! Thanks for the review, Erica! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

June 18, 2023

This app has literally made my life so much easier. It works seamlessly and is very flexible. The team has also been great for support. I needed a custom change made and the Propel team got on it and made it within hours. I tried several other scheduling apps and they were very clunky to operate and did not have a good user interface like Propel. It is nice to know that my customers have an easy time making appointments and I don’t have to worry about how it works.

Escape Room 66
United States
3 months using the app
Propel Commerce replied June 20, 2023

Hello friends at Escape Room 66,

We're glad to hear our app is helping your business! Thanks for the review, Taylor! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 8, 2023

I ♡ how easily this app integrates with my site. When I was having issues with a new theme that was added to the site, Tom from the support chat helped me so fast that I thought I just did not give the system enough time to update. If you have a service-based business and need to set appointments I definitely recommend Propel!

BellzCouture
United States
7 months using the app
Propel Commerce replied February 9, 2023

Hello friends at BellzCouture,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

January 28, 2023

Great app, even better customer service! I was unsure how to set this up with it being a new app to me, and the live customer service was fantastic. Joe helped me set things up exactly as I needed and was super helpful answering all my questions. The is the only booking app I found that had as many options as we needed, the app allows you to do a lot more than other booking apps I've found. I would highly recommend.

Winstanley Park Events
United Kingdom
5 days using the app
August 15, 2023

Setting up a bookings app for my Shopify store was a breeze, all thanks to Tom from Propell. From the moment I installed the app, Tom guided me through the process, ensuring a smooth and hassle-free experience.
With Tom's help, I not only set up the bookings app successfully but also gained a better understanding of its features. His presence felt like having a tech-savvy friend by my side. It's rare to find such dedicated and genuinely helpful support, and Tom exceeded all expectations.
Having tried various booking apps on Shopify, I can confidently say that this app outshines the competition. Its user-friendly interface and Tom's outstanding support make it the clear choice. I not only integrated a bookings system seamlessly but also gained confidence in managing tech tasks.
Skip the other options; I wholeheartedly recommend this booking app for stress-free setup and success.

Windsoria The Chandlery | Home Fragrance | Candle Making Workshops
United Kingdom
About 2 hours using the app
Propel Commerce replied August 16, 2023

Hello friends at Windsoria The Chandlery | Home Fragrance | Candle Making Workshops,

Thank you for the AWESOME review, Kristina! Wow. It was definitely a pleasure assisting you. You just made my day. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 16, 2022

The customer service team is the best! I was having issues getting the “book now” button to work (user issue) but not only did Tom fix all issues, he fixed them in under 15 minutes including wait time! This app is also super user friendly! I’m incredibly happy and recommend any service provider to use them!

Kit's Lash & Beauty Bar
Canada
About 2 hours using the app
Propel Commerce replied November 16, 2022

Hello friends at Kit's Lash & Beauty Bar,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 28, 2022

I needed an app that would let me book workshops & events for my brick & mortar. I didn't want to use something like eventbrite because I wanted to drive traffic to my website and make it seamless. I tried a few other apps but they were not as easy as this one to figure out with out having to be too computer savvy & it does exactly what I want it to do.

Proper Goods Shop
United States
2 months using the app
Propel Commerce replied November 28, 2022

Hello friends at Proper Goods Shop,

Thanks for the AWESOME review, Erin! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 18, 2023

“Working with Propel been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend Propel highly enough for any business seeking innovative software solutions and exceptional customer care.”

“I recently started using Propel and I couldn’t be more impressed with its functionality and user-friendly interface. The app has made a significant impact on my daily routine, streamlining tasks and providing valuable insights. The developers have clearly put a great deal of thought and effort into creating a top-notch app that caters to its users’ needs. I highly recommend Propel for anyone looking to simplify their life and increase productivity.”

RHC BAZAAR HAIR CO.
United States
3 months using the app
Propel Commerce replied April 18, 2023

Hello friends at RHC BAZAAR HAIR CO.,

We're glad to hear our app is helping your business! Thanks for the review, Courtney! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 15, 2023

Leo is a great help, I'm yet to use the app but with the set up and behind the scenes, Leo has made it very easy to understand. Just one thing that could be added, is a cancellation feature for salons that stops clients from cancelling last minute. Ill re review once I've started using the app

SkinLab Face Fitness
Australia
About 1 month using the app
Propel Commerce replied April 15, 2023

Hello friends at SkinLab Face Fitness,

Thank you very much for the review! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 24, 2023

The feature wasn't showing up on our theme, Vantage 2.0. If that happens, don't give up and uninstall, as I was tempted to do. Use the chat and ask for help. Tom was able to fix the issue for us on his end within 5 minutes! We've finally found an appointment booking app we can easily integrate into our site.

STARKx
United States
3 months using the app
Propel Commerce replied March 24, 2023

Hello friends at STARKx,

Thank you for the AWESOME review, Mike! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce