Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive interface, cost-effectiveness, and robust features. They appreciate its seamless integration with Shopify and POS systems, mobile booking management, and multi-attendee workshop handling. The app's separate employee platform ensures financial security. Customer service is praised for quick, effective responses, and developers actively engage with merchant feedback. Despite some setup time for complex bookings, it's suitable for all business sizes and types.

February 17, 2022

The app doesn't work properly, kept getting errors like "Document couldn't be saved" Yeah, okay, and why would it be saved? Lots of UX errors. Bummed that I had to install this app and they connected to my data... Do not install this app if you are looking to perform for more than one simple execution,

FLKLR Surf
United States
About 2 months using the app
📆 Servicify replied February 17, 2022

Hi there, so sorry that you had a bad experience with us. Making our customers happy is our top priority. Thank you for bringing this to our attention.

I've sent you an email with my personal contact information to investigate what issue you faced in particular. As for connecting with your data, we only connect with the parts of the app to make the experience simpler for you, like syncing the bookings with your orders or sending the customer a reminder email. Since your uninstallation, that data is no longer connected.

I hope to connect with you soon so we can figure out the issue and set you up for your retreats, even if it's with another app. Thank you for your time.

Ray

March 2, 2021

Well the support..... Keep getting error "Hmmm, we're having a hard time grabbing the schedule. Please try refreshing the page" and asked support for help, well after 5 days there is still nothing happened. Too bad, it looked like a simple but good app.

Boxes
Netherlands
4 days using the app
📆 Servicify replied March 2, 2021

Hi there, so sorry that you had a bad experience with us. Making our customers happy is a top priority. The issue took a few days of digging but we're happy to let you know that we found the bug and fixed the underlying problem. The issue was specific to the product theme 'Superstore-v3.1.3' that was being used for your store. You will no longer experience this issue again as our team has addressed it.

I've sent you an email with my personal contact information if you have any other questions or concerns. Thank you for bringing this to our attention. Happy to help in any way we can.

Raheem from the Servicify Team